Careers With NBAA

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Current Job Opportunities

To apply for any of the NBAA jobs listed below, please include your resume, cover letter, salary requirements and where you saw the posting.

Apply via email to [email protected]. All resumes and cover letters must be in English to be considered for the position. Please indicate the name of the position in the subject line.

Apply via mail to:

NBAA
Attn: Human Resources
1200 G Street NW
Suite 1100
Washington, DC 20005

NBAA offers its professional staff generous and comprehensive benefit package. Review the list of NBAA employee benefits.

For full details about each position, download the complete job description in PDF format. EEO M/F/D/V.

Senior Vice President, Conventions

Updated April 22, 2014

Resumes and cover letters for this position should be sent to Jim Zaniello, President, Vetted Solutions at [email protected].

The Senior Vice President, Conventions is responsible for creating the strategic direction for conventions and forums and for driving related key initiatives from concept to implementation, ensuring the excellence and financial success of these events which represent the majority of the association’s overall revenue. Works collaboratively across the organization to maximize net income and brand recognition of NBAA’s three conventions: NBAA Business Aviation Convention & Exhibition (BACE), European Business Aviation Convention & Exhibition (EBACE) and the Asian Business Aviation Conference & Exhibition (ABACE) from both a programmatic and business perspective. Maintains an operational infrastructure that supports successful business activities, including process management tools, performance metrics, financial aggregation and oversight, revenue enhancement opportunities and cost reduction opportunities. Responsibilities include the following:

  • Drives the definition of a strategic plan for conventions activities that will grow net revenue while setting the gold standard in business aviation industry events. Nurtures and trials ideas for new “meetings of the future” so that NBAA conventions are continually considered leading edge.
  • Creates and sustains an effective infrastructure that results in business growth.  Ensures the compilation and delivery of analytic reports and knowledge that define and establish trends for effective business management. Creates, evolves, and maintains an effective operational dashboard for activities.
  • Ensures operational management is built on sound financial management of a budget that includes reporting, analytics, budgeting, forecasting, audit support, and tax compliance.
  • Develops strategies designed to enhance the (logistical) quality of meetings, capitalize on new technologies, identify revenue opportunities and troubleshoot on-site logistical challenges.  
  • Provides leadership for the association’s conventions to ensure that they support the strategic and operational goals of NBAA.
  • Manages relationships with vendor partners who are responsible for the broad scope of conventions.  Leads the RFP process for new vendors when necessary to include contract negotiations with these vendors as well as reviewing the contracts these vendors negotiate on behalf of NBAA.
  • Assesses risks and develops appropriate risk assessment plans (i.e. self-insurance, technology, etc.) while assuring that compliance/control needs are met in a manner consistent with good business practices and in a manner that guard’s NBAA’s assets, including its financial resources, brand, and reputation.
  • Ensures effective travel and hospitality-related contract negotiations are conducted on behalf of the organization.
  • Keeps abreast of the latest developments in housing, audio-visual and technology, transportation, and exhibition management for discussion with and implementation by vendors.
  • Works with vendor partners on all aspects of exhibit sales and planning for an exhibition with over one million square feet. inside and a significant on-airport display of 60-80 aircraft to include set-up,  and development of  guidelines for ancillary meetings as well. Continually brainstorms on ways to enhance the exhibit hall experience including through the use of technology. Develops and ensures the effective management of the conventions division budget.
  • Collaborates strategically with the Marketing and Member Services division, which is responsible for execution of registration and marketing for conventions and with the Operations Division, which is responsible for content and the meeting planning function for all educational sessions.
  • Participates as a member of the Senior Executive Team.
  • Effectively supervises and mentors a team of eleven people, including the VP Exhibits, VP Administrative Affairs and the Project Manager, Marketing as direct reports.

Requirements include:

  • A solid understanding of the business side of conventions/trade shows, including the development of budgets and the management of financial performance.
  • An ability to assess risks for conventions/trade shows of this size.
  • Strong, proven leadership skills amongst staff and management; ability to engage effectively with senior professionals (internal and external business partners).
  • Supervisory and staff development experience required.
  • Excellent communication skills including public speaking, writing, active listening, and synthesizing information from diverse sources when working with colleagues, members, and volunteers.
  • Well versed in the use of technology for conventions/trade shows.
  • Strategic mindset around marketing and trade shows in order to partner with the marketing and member services team.
  • Superlative detail orientation.
  • Strong negotiating ability.
  • Stellar interpersonal skills and ability to cultivate an atmosphere of collaboration, integrity, trust, diversity, and respect.
  • Ability to solve problems with tact and good judgment and to maintain effective working relationships.
  • Ability to efficiently manage time, meet schedules/deadlines and handle multiple assignments simultaneously.
  • Proficiency in Microsoft Office Suite, and adept at learning new software.
  • Ability to travel at least 30% of the time both domestically and internationally.
  • Expert at problem solving especially under time constraints and in challenging situations.
  • Ability to work nights and weekends as needed and additional hours on a regular basis.
  • Four-year accredited bachelor’s degree.
  • Minimum of five years of experience in convention/trade show/management experience.

Desired qualifications include:

  • Accredited master’s degree
  • CEM (Certified Exhibit Manager) and CMP (Certified Meeting Planner) active certification
  • Convention/trade show/management experience with attendance exceeding 15,000
  • Experience with a top 30 trade show.
  • Global experience.
  • Non-profit association experience.

Resumes and cover letters for this position should be sent to Jim Zaniello, President, Vetted Solutions at [email protected].

Download the full job description (43 KB, PDF)

Administrative Assistant, Exhibits

Updated April 4, 2014

The Administrative Assistant, Exhibits supports the NBAA exhibits team with a variety of administrative, accounting and customer service tasks in the preparation, organization, and management of the NBAA Convention, EBACE and ABACE. These tasks include data entry of exhibitor applications, creating invoices and collecting fees, assisting with the “live” lottery procedures for all the shows and general administrative duties as assigned by the VP Exhibits. Responsibilities include the following:

  • Handles all exhibit Zendesk inquiries, telephone and email requests for general information related to exhibiting at NBAA’s three shows.
  • Routes exhibit inquiries, telephone and email requests to the appropriate specialist when unable to provide detailed information.
  • Assists with data entry as exhibit applications are received, ensures they are accompanied by payment and keeps them on file.
  • Works closely with the accounting department to missing payment information and collects outstanding funds.
  • Assists the Director Exhibit Sales, Services & Operations on mailings to all exhibitors and prospective exhibitors.
  • Helps Membership Division follow up with companies that are not yet Members or are not current on their Membership.
  • Assists with travel planning to include housing, flights and car rentals for the exhibits team.
  • Coordinates the association shipment for NBAA, ABACE and EBACE.

Requirements include:

  • Two-year accredited associate’s degree. 
  • Two years administrative or related experience.
  • ability to travel up to two weeks per year or 3%.
  • Expert in outstanding customer service.
  • Effective oral and written communication skills including the ability to interact successfully with internal and external contacts.
  • Excellent interpersonal skills and demonstrated ability to work in a team as well as independently.
  • Strong attention to detail.
  • Solid mastery of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook.

Desired qualifications include:

  • Four year accredited bachelor’s degree
  • Two years work or related experience in convention management.
  • Non profit association experience.
  • Familiarity with database management software, preferably iMIS.
  • Familiarity with/understanding of layout software of some kind.
  • Aviation industry experience.

Download the full job description (42 KB, PDF)

Manager, Exhibits

Updated March 27, 2014

The Manager, Exhibits assists in all exhibitor-related activities including booth placement; communication and enforcement of rules and regulations; updating of information; and billing and collection of fees from companies participating in the NBAA BACE, EBACE and ABACE. The Manager, Exhibits upports the VP Exhibits and the Director Exhibit Sales, Services & Operations in bearing primary responsibility for all aspects of exhibitor relations including providing excellent customer service; conducting the exhibitor booth lottery and placement; configuring the display floor; placing booths and aircraft in the exhibit hall; developing the rules and regulations and related NBAA BACE, EBACE and ABACE management back-up.

Specific duties and responsibilities include but are not limited to:
  • Leads in the execution of exhibitor and potential exhibitor mailings; email correspondence and promotions for all three shows; coordinating with the Director Exhibit Sales, Services & Operations accordingly.
  • Provides input on exhibiting rules and regulations for the NBAA BACE, EBACE and ABACE.
  • Manages sales initiatives for exhibitors through mailings – direct and email – and telephone calls.
  • Processes exhibit applications for over 1,100 exhibitors at NBAA, 500 at EBACE and nearly 200 at ABACE.
  • Maintains regular communications with exhibitors, both current and former, to notify them of the lottery deadline set by the VP Exhibits.
  • Prepares and issues acknowledgements when applications are received, prepares invoices when exhibitor invoices do not accompany applications, and prepares collections notices to ensure funds are paid prior to shows taking place.
  • Works with the Accounting Department on exhibitor-related accounting to keep them apprised of collections on all outstanding accounts.
  • Notifies all exhibitors in the lottery of the schedule for “live” booth placements and sets up appointments for the exhibitors to choose their space.
  • With the entire exhibits team, contacts each exhibitor during the “live” booth placement process locating them according to discussions during their scheduled appointment.
  • Prepares and issues written confirmation of exhibitor exhibit space and sends floor plans indicating booth locations.
  • Designs and manages floor plan with the assigned booths, aircraft in convention center displays and all other show elements – both for initial booth placements and all subsequent changes once applications come in until show date.
  • Works in cad files to reflect all booth changes, additions and floor plan files and provides updated files to the preferred and exclusive service providers for NBAA, EBACE and ABACE
  • Ensures all floor plans required meet fire marshall rules and regulations.
  • Maintains a database of exhibitors wishing to change their locations should more favorable locations become available.
  • Answers hundreds of email and telephone questions from exhibitors and their appointed contractors each week regarding every aspect of exhibiting at the three NBAA shows.
  • Tracks and audits exhibitor booth quantities from year to year.
  • Compiles a list of exhibitor-appointed contractors (EACs) and contact information to be kept on file, and provides information to official service contractor and venue contact.

Requirements include:

  • Ability to travel 30% of the year, with a minimum of 10 days for each convention, possible site visits (two days) and visits to other conventions in the industry (three days).
  • Four-year accredited bachelor’s degree.
  • Minimum three years experience in the convention/exhibits industry including floor plan experience.
  • Expert at providing outstanding customer service.
  • Effective oral communication skills including the ability to interact successfully with internal and external customers.
  • Excellent interpersonal communication skills including the ability to work well independently as well as in a team.
  • Excellent organizational and time management skills, including the demonstrated capacity to successfully manage multiple projects and deadlines simultaneously.
  • Proficiency in Microsoft Office including Word, Excel, PowerPoint and Outlook.
  • Proficiency in databases.
  • Knowledge of the AutoCAD program.
  • Understanding of financial ledgers and transactions.

Desired qualifications include:

  • Knowledge of business aviation industry
  • iMIS database experience
  • Proficiency with Map Your Show program.

Download the full job description (47 KB, PDF)

Intern, Marketing & Member Services, Summer 2014

Updated Feb. 27, 2014

The NBAA intern position provides an undergraduate college student exposure to various aspects of working in a trade association. The intern will work predominantly with NBAA’s Marketing & Member Services Division, but may also be asked to complete projects for various other divisions (including Conventions and Forums, Government Affairs, Administration, and Communications) and performs administrative tasks related to division projects.

Specific duties and responsibilities include but are not limited to:
  • Participates in NBAA Customer Service Council.
  • Provides administrative support to the Marketing & Member Services Division
  • Prepares shipments for events, re-stocks items when the return shipment comes in, and maintains inventory counts of promotional items on an ongoing basis.
  • Assembles prospect kits and promotional bags for events.
  • Scans business card leads from events.
  • Assists in placing ads for Marketing & Member Services Division.
  • Manages individual Member plaque and certificate requests.
  • Notifies all winners from event drawings, assembles/sends out all prize packages and emails
  • Assists with weekly NBAA Update and monthly Exhibitor Update placement of marketing and member services announcements.
  • Sends out monthly reminders for Membership Facebook and Twitter placement.
  • Creates and maintains sample library for Membership acquisition, retention and engagement pieces.
  • Works on special projects for various divisions of NBAA.
  • Assists as needed with promotional copywriting for Marketing & Member Services and Communications Divisions.
  • Covers hearings as needed for the Government Affairs Division.
  • Provides administrative support for the Conventions and Forums Division to include coordination of award videos, ordering promotional items, tracking of meeting planner award program and filing paid invoices.
  • Mails Flying Safety Award Certificates and pins to the recipients.
  • Provides administrative support to the Accounting Department including scanning printed documents for archival and audit purposes.

Requirements include:

  • Currently enrolled in an accredited bachelor’s degree program or accredited graduate program
  • Experience with organizing projects effectively and successfully managing multiple projects and deadlines simultaneously.
  • Effective oral and written communication skills, including the ability to interact well with co-workers.
  • Excellent interpersonal skills and demonstrated ability to work in a team as well as independently.
  • Strong writing skills.
  • Strong customer service skills.
  • Strong attention to detail.
  • Excellent organizational skills.
  • Good decision making and problem solving skills.
  • Solid mastery of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook

Desired qualifications include:

  • Business aviation experience (through an internship or temporary employment) in a flight department or charter operation.

Download the full job description (40 KB, PDF)

Intern, Operations Division, Summer 2014

Updated Feb. 27, 2014

The Operations Division Intern position is designed to provide an undergraduate college student, with an interest in business aviation, exposure to various aspects of NBAA. The intern will assist subject matter experts with research activities on regulatory and technical issues related to the operation of business aircraft. The intern will also perform administrative tasks related to Operations Division projects.

Specific duties and responsibilities include but are not limited to:

  • Researches legislative, regulatory, technical and aviation information to assist in responding to Member inquires or creating new resources for the NBAA website.
  • Reviews NBAA website content for accuracy and makes suggestions for potential updates with direction from Operations Division staff.
  • Develops a Business Aviation presentation with assistance from Operations Division and Human Resources Department staff.
  • Reviews NBAA Certified Aviation Manager (CAM) program files to ensure they are in compliance with certain accreditation criteria.
  • Communicates with Members regarding their CAM credit and status.
  • Assists with development of marketing materials for NBAA Conferences and On Demand Education webinars.
  • Reviews certain publications that exist in a printed format and makes recommendations as to how the publication can be transferred to a web based product.
  • Provides administrative support to the Operations Department including scanning printed documents for archival purposes, drafting correspondence, updating the NBAA membership database.
  • Assists with special projects, including, but not limited to research and analysis of flight operations data, surveys of Members, analysis of legislative or regulatory proposals, and NBAA Committee projects/deliverables.

Requirements include:

  • Currently enrolled in four-year accredited bachelor’s degree program or recent graduate of four-year accredited bachelor’s degree program.
  • Experience with organizing projects effectively and successfully managing multiple projects and deadlines simultaneously.
  • Effective oral and written communication skills including the ability to interact successfully with internal contacts.
  • Excellent interpersonal skills and demonstrated ability to work in a team as well as independently.
  • Strong attention to detail.
  • Excellent organizational skills.
  • Good decision making and problem solving skills.
  • Solid mastery of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook

Desired qualifications include:

  • Business aviation experience (through an internship or temporary employment) in a flight department or charter operation.
  • Minimum of FAA-certificated private pilot certificate, dispatcher’s license.
  • Aviation major.

Download the full job description (39 KB, PDF)