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President, Product Support, Gulfstream Aerospace Company
As product support president, Burns is responsible for Gulfstream's worldwide product support network, which includes twelve company-owned service centers, 18 third-party authorized service facilities, a parts distribution network, field service, technical service, service engineering and an electrical and electronic parts overhaul business.
Burns, a 25-year Gulfstream veteran, has been directly involved in customer support activities in progressively senior appointments for the past 16 years. He began his Gulfstream career as a CAD operator. He then became involved in engineering for the GIV flight test. He was the vice president of customer support for six years, vice president of the Savannah Service Center for three years and vice president of the West Palm Beach, FL service center.
A native of Savannah, Burns earned a Bachelor of Science degree in mechanical engineering from Georgia Southern University.
Last updated March 20, 2012