NBAA Management Guide
The NBAA Management Guide is an industry how-to manual for business aviation management. Recognized as one of NBAA’s most popular Member benefits, this publication assists flight departments with operational, maintenance, administrative and other considerations.
It should be noted that this is not a complete guide for all functions of the flight department; consequently, it does not cover every possible situation faced by business aviation managers. However, the NBAA Management Guide does attempt to summarize essential information concerning the operation of a flight department.
Much of the information contained in this guide may be used as reference material to educate non-aviation company personnel on accepted practices and norms of the business aviation community. One of the essential functions of flight department personnel is to ensure that all company personnel appreciate and understand the operation, capabilities and value of the flight department.
NBAA periodically issues content updates for this publication, so please store your guide with your operations references, so that you can easily replace pages when future editions are issued. You can always find the latest version of the NBAA Management Guide via this web page.
The Association welcomes your feedback and questions on this publication. Send your comments to NBAA’s Operations Service Group at (202) 783-9250 or info@nbaa.org.
As an NBAA Member, you have access to unparalleled benefits and resources. Visit the Membership Information section of this publication for an overview of the benefits available to you, along with tips on taking advantage of them, or visit the Member benefits area of this web site.
Latest Available Version: Spring 2009 Revision
The NBAA Management Guide is an evolving document. In coordination with its Standing Committees, the Association periodically issues content revisions for this publication as new information becomes available. This latest available edition of the NBAA Management Guide was released in Spring 2009, only online.
The Spring 2009 revision introduces changes to the Administration and Flight Operations sections that include new or updated guidance on EEO and workplace behavior laws; business aviation internship programs; position guidelines for flight attendants; crew training; crew fitness and health; flight, duty and rest time considerations; and crew and passenger relations. Member operators are encouraged to download the new pages in PDF format and familiarize themselves with the changes.
The spring 2009 revision pages are only available in PDF format. To print out the revised pages and add them to your Management Guide binder, download the spring 2009 revision (PDF, 2.3 KB).
Table of Contents
- 1. Administration
- 2. Flight Operations
- 3. International Operations
- 4. Maintenance Operations
- Appendix A: Aircraft Insurance
- Appendix B: Aircraft Feasibility Study
- Appendix C: Regulatory Responsibilities and Safety Guidelines for Fractional Aircraft Owners and Fractional Aircraft Program Managers
- Appendix D: NBAA Range Formats
- Appendix E: Company Response to an Aviation Accident
- Glossary
