NBAA SPDP and PDP Course: Aviation Human Factors

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Presented by: Global Jet Services

Held in conjunction with the NBAA Schedulers & Dispatchers Conference.

Aircraft accident reviews typically reveal that a series of events are allowed to develop well before the actual accident. If aviation personnel can break that "chain of events," accident occurrences become less likely. This course will help all aviation-related personnel develop ways to recognize the potential "contributing links" of an accident and develop individual safety nets to prevent errors. The primary goals of this course are to increase safety awareness, reduce errors and ultimately increase business profitability.

This course fulfills NBAA PDP Human Resources Objective 9.

Agenda

January 21, 2013

7:30 a.m. – 8:00 a.m.
Registration and Continental Breakfast
8:00 a.m. – 5:00 p.m.
Introduction to Human Factors
History of Human Factors
Human Error
Introduction to the “Dirty Dozen”
Case study: Lear 60
Teamwork
Communication
Shift Change Exercise
Assertiveness
Case study: McDonnell Douglas 369 (helicopter)

January 22, 2013

7:30 a.m. – 8:00 a.m.
Registration and Continental Breakfast
8:00 a.m. – 5:00 p.m.
Fatigue
Stress
Distraction
Case study: Human Factors in Aircraft Maintenance
Lack of Awareness
Lack of Knowledge
Case study: Fokker F-28
Pressure
Norms
Complacency
Case study: Boeing 727

For More Information

For more information, contact NBAA's Sarah Wolf at (202) 783-9251 or swolf@nbaa.org.

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