NBAA PDP Course: Management Fundamentals for Flight Departments Workshop

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Agenda

Note: The workshop takes a 10-minute break every hour.

Wednesday, June 18, 2014

7:30 a.m. – 8:00 a.m.
Registration and Continental Breakfast
8:00 a.m. – 9:00 a.m.
Leadership Basics
9:00 a.m. – 10:00 a.m.
Leadership Challenges & Qualities
10:00 a.m. – 11:00 a.m.
Leadership Styles & Strategies
11:00 am – 12:00 noon
Expectations
12:00 noon – 1:00 pm
Lunch
1:00 pm – 2:00 pm
Rules, Delegation, Mentoring
2:00 pm – 3:00 pm
Planning & Goal Setting
3:00 pm – 4:00 pm
Typical Flight Department Plans
4:00 pm – 5:00 pm
Customer Service, Safety Plans

Thursday, June 19, 2014

7:30 a.m. – 8:00 a.m.
Registration and Continental Breakfast
8:00 a.m. – 9:00 a.m.
Organization, Prioritization, Personnel Issues
9:00 a.m. – 10:00 a.m.
Motivational Theory
10:00 a.m. – 11:00 a.m.
Team Building, Employee Development
11:00 am – 12:00 noon
Organizing, Employee Problems, Time Management
12:00 noon – 1:00 pm
Lunch
1:00 pm – 2:00 pm
Budgeting, Use of Contractors
2:00 pm – 3:00 pm
Measurements & Feedback
3:00 pm – 4:00 pm
Leadership Elements, Advocacy, and Networking

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