NBAA 20th Annual Schedulers & Dispatchers Conference

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Online News Bureau

Welcome to NBAA’s Online Schedulers & Dispatchers (S&D) News Bureau, where you’ll find highlights from the NBAA 20th Annual S&D Conference held from January 13 to 16, in Long Beach, CA. Review this News Bureau site for articles, photos, podcasts, presentations and more.

Schedulers and Dispatchers Mark 20th Anniversary of Conference
January 16, 2009
Business aviation professionals gathered this week for the NBAA 20th Annual Schedulers & Dispatchers (S&D) Conference, which provided instruction, training and exhibits designed to benefit schedulers and dispatchers of every experience level. Themed “Honoring our Heritage, Reaching for New Heights,” NBAA also commemorated the event’s 20th anniversary with several activities and observations. Read about highlights from the Conference.

Schedulers & Dispatchers Conference Featured Well-Attended LASP Briefing
January 16, 2009
Industry leaders urged everyone who attended a crowded LASP briefing yesterday during NBAA’s Schedulers & Dispatchers Conference to make time to submit comments regarding the TSA’s proposed rule and to express their opposition to their representatives before the potentially catastrophic proposal is adopted. NBAA warned Attendees that the onerous TSA proposal would directly affect everyone in business aviation, not just operators of aircraft of more than 12,500 pounds. “This is a real concern for the freedoms you will be losing as a result of this proposal,” said Doug Carr, NBAA vice president, safety, security & regulation, who characterized the LASP as imposition of airline security measures on general aviation, not a security plan tailored to the unique operations of business flying. Review an overview of the briefing.

NBAA On-Demand Education Video Recordings Available
January 16, 2009
Make the educational benefits of the S&D Conference last all year, and share them with your colleagues. View this year’s Conference proceedings at home or in the office via NBAA On-Demand Education videos. Individuals may pre-order either the full Conference package or individual sessions on topics such as fuel savings, dispatch resource management, flight planning, best practices and more. S&D Conference Attendees should look for a special discount offer in their January 15 issue of NBAA Dispatch Daily, the official event publication distributed on-site in Long Beach. Order details are available on the S&D On-Demand Education web page at: www.nbaa.org/ondemand/sdc.

SEBA Offers Roadmap for S&D Career Development
January 16, 2009
NBAA’s Standards of Excellence in Business Aviation (SEBA) is a step-by-step career path checklist that enables business aviation professionals to define and refine their interests as they relate to their personal and flight department goals. For schedulers and dispatchers, there are four SEBA levels. Learn more.

Conference Attendees Can Continue Networking Via S&D Air Mail
January 16, 2009
A Member benefit that all schedulers and dispatchers can enjoy everyday is the Schedulers & Dispatchers Air Mail list, an e-mail discussion list with more than 1,000 subscribers set aside for collaboration and discussion on topics of interest to schedulers and dispatchers. Schedulers and dispatchers can use this list to continue networking with all the new friends they met at this year’s S&D Conference. More.

Twelve Scholarship Recipients Announced at Conference
January 15, 2009
NBAA and its Schedulers & Dispatchers Committee today announced that $40,000 in scholarship funds have been awarded to 12 individuals seeking to advance their aviation careers through continuing education. ExxonMobil Aviation and the Avitats, Signature Flight Support, Universal Weather and Aviation Inc., Chevron Global Aviation, Atlantic Aviation, Air BP Aviation Services, Jeppesen DataPlan and AC-U-KWIK, are this year's scholarship sponsors. Review the list of scholarship recipients.

NBAA Announces Seven Training Award Recipients
January 15, 2009
NBAA and its Schedulers & Dispatchers Committee today announced the seven recipients of the Schedulers & Dispatchers Training Scholarship. These training awards, given in conjunction with annual sponsors, promote the career development of current and aspiring schedulers and dispatchers. Review the list of scholarship recipients.

NBAA Recognizes Achievement in Schedulers Professional Development Program
January 15, 2009
Today at the S&D Conference, 14 recipients received plaques and certificates for their achievement in the NBAA Schedulers Professional Development Program (SPDP). Nine recipients completed six or more courses, and five recipients have completed more than 11 courses. SPDP Courses are classes conducted by NBAA-approved educational providers on topics tailored to business aviation schedulers and dispatchers. Review the list of SPDP honorees.

Find Out What’s Heard in the Halls
January 15, 2009
On the 20th anniversary of NBAA’s Schedulers & Dispatchers Conference, NBAA asked Attendees to describe their most memorable Conference experiences over the years. From networking and information sharing to professional development opportunities, this Conference has provided many benefits for NBAA Members since its founding two decades ago. Find out what Attendees are saying about it. More.

View Conference Photos, Podcasts and Presentations Online
January 15, 2009
View a photo gallery, listen to podcasts of keynote speakers and download presentation files from sessions held at this week’s S&D Conference in Long Beach, all through NBAA’s Online News Bureau. Click on the links above in the News Bureau Highlights box to access multimedia from the Conference.

Luncheon to Spotlight Professional Development and Feature Humorist Ralph Hood
January 15, 2009
At today’s Conference luncheon, NBAA will recognize its S&D training and scholarship honorees and Schedulers Professional Development Program (SPDP) plaque recipients, while Attendees are regaled by award-winning writer and author Ralph Hood, who will serve as master of ceremonies. More.

Incoming Chair States Goals for S&D Committee
January 15, 2009
The incoming chair of NBAA’s Schedulers & Dispatchers Committee wants to reach out to more schedulers, both in the U.S. and abroad, as part of the Committee’s continuing effort to expand training and educational opportunities for flight support professionals. More.

Two Issues of Dispatch Daily Released On-Site at S&D Conference
January 15, 2009
This week, two printed issues of NBAA Dispatch Daily, the official NBAA Schedulers & Dispatchers Conference publication, were distributed to Conference Attendees at the Long Beach Convention & Entertainment Center in Long Beach, CA. The issues include messages from NBAA President and CEO Ed Bolen and the incoming and outgoing S&D Committee chairs; highlights from key educational sessions; scholarship and Schedulers Professional Development Program recognitions; and more. Download the issues in PDF format:

Heritage Book Documents S&D History; Proceeds to Benefit Charity
January 15, 2009
To truly understand how far the NBAA Schedulers and Dispatchers Conference and the profession have come during the past 20 years, the NBAA S&D Committee has put together a commemorative book titled The Heritage. Conference Attendees have the opportunity to make a contribution to charity by purchasing this book, sponsored by Air Routing International. NBAA will donate 100 percent of the proceeds from book sales to NBAA Charities, which helps support a number of philanthropic organizations and initiatives that use general aviation airplanes for humanitarian purposes. Book quantities are limited. For those not able to attend the Conference in person who are interested in this book, please send inquiries to NBAA at [email protected]. More.

At Opening Session, Schedulers Celebrate Heritage, Disney Speaker Offers Service Tips
January 14, 2009
Celebration of the 20th anniversary of the NBAA Schedulers & Dispatchers Conference got underway today, as the “pioneer video” about the history, growth and value of the Conference debuted at the Opening General Session (OGS). Keynote speaker Bruce Kimbrell of the Disney Institute discussed the concept of “Guestology” – knowing and understanding the needs and wants of guests so service providers can exceed their expectations. In addition, two of the longest-serving leaders who have figured prominently in the advancement of the scheduling/dispatching profession were feted at the OGS: Gerald Grady of CSX, and Sharon B. Forbes of DuPont Aviation, who became the first person to receive NBAA’s S&D Outstanding Achievement & Leadership Award. More.

First-Time Attendees Get Oriented
January 14, 2009
Newcomers were welcomed to the S&D Conference on Tuesday evening during a meet-and-greet for first-timers. The event, sponsored by FlightSafety International, drew a large crowd, as some 80 S&D Conference veteran volunteers, officially known as “Ambassadors,” helped brief people who are attending their first S&D Conference. More.

People and Places to Visit
January 14, 2009
Review a list of some key destinations at this year’s S&D Conference, including an NBAA booth featuring Association staff members and FAA representatives. More.

S&D Conference Marks 20th Anniversary Milestone
January 14, 2009
NBAA’s Schedulers & Dispatchers Conference began two decades ago when 68 people convened at the Ramada Inn in Montvale, NJ to hear a panel discussion on issues and answers for schedulers. To celebrate how far the Conference and the community have come since then, this year’s S&D meeting features a variety of special events and exhibits designed to celebrate the heritage of the scheduling and dispatching profession. Read more.

Conference Opens With Keynote by Pilot and Disney Institute Author Bruce Kimbrell
January 14, 2009
Pilot, author and Disney Institute facilitator Bruce Kimbrell is the keynote speaker for today’s S&D Conference Opening General Session. Kimbrell, author of Walt Disney & You – an in-house training program that connects Disney theme-park cast members with the service ideals held by founder Walt Disney – will discuss ways to exceed the expectations of others in his address. View the full press release.

Bolen Salutes Schedulers and Dispatchers
January 14, 2009
NBAA President and CEO Ed Bolen, who will speak directly to S&D Conference Attendees at a luncheon on Friday, extended a message to all schedulers and dispatchers as the event got underway today. “The energy and enthusiasm of the Schedulers & Dispatchers Committee is very important to NBAA, and I salute all members of the Committee – past and present – as well as the entire scheduler/dispatcher community as we celebrate the 20th anniversary of the inaugural S&D Conference.” More.

Education, Celebration Are Cornerstones of Conference
January 14, 2009
For Anne-Marie Smith, outgoing chair of NBAA’s S&D Committee, the 2009 Conference is the culmination of her tenure. She is proud that this milestone meeting features more educational sessions than ever before, five Scheduler Professional Development Program courses and several unique opportunities to celebrate how far the profession has come in the last two decades. More.

Professional Development Workshops Augment Conference Experience
January 14, 2009
The S&D Conference features three dozen educational sessions, but the learning that is taking place in Long Beach this week actually began on Monday, with the first of five Schedulers Professional Development Program courses being offered here. An offshoot of NBAA’s Professional Development Program, SPDP provides courses specifically designed to meet 30 learning objectives of schedulers and dispatchers. More.

NBAA to Present Inaugural Schedulers & Dispatchers Award at Conference
January 14, 2009
NBAA is pleased to announce that Sharon Forbes of DuPont Aviation will be the first person to receive NBAA's Schedulers & Dispatchers (S&D) Outstanding Achievement & Leadership Award. Forbes – who is the supervisor of scheduling operations and facility manager for DuPont's FAR Part 91 flight department headquartered in Wilmington, DE – is slated to accept the award during this week’s S&D Conference. Created in 2008, the award recognizes individuals who have shared their outstanding business aviation industry expertise, provided extraordinary service, exhibited leadership and made significant contributions to the scheduling and dispatching function. More.

Conference Session to Educate Attendees About LASP
January 14, 2009
As reported by NBAA, the Transportation Security Administration (TSA) has issued a notice of proposed rulemaking that seeks to amend the Twelve Five Standard Security Program (TFSSP) and Private Charter Standard Security Program (PCSSP) and apply new security requirements to all aircraft weighing more than 12,500 pounds. In addition, the TSA proposes that airports serving large aircraft should adopt mandatory security requirements. NBAA encourages S&D Conference Attendees to learn more about the TSA’s proposed Large Aircraft Security Program (LASP) by attending a January 15 education session led by NBAA Vice President, Safety, Security & Regulation Doug Carr and the NBAA Security Council. Additional information about LASP is online at www.nbaa.org/lasp.

Review the Attendee Brochure (PDF, 1.62 MB)

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