Review the agenda for each day by clicking on the day below:

Tuesday Wednesday Thursday Friday

Tuesday, May 3, 2016

Registration and Continental Breakfast

8:00 a.m. – 8:30 a.m.

Location: Outside Room 2103

Welcome

8:30 a.m. – 8:40 a.m.

Location: Room 2103

Making a Difference in Business Aviation: Creating and Sustaining a Strong Service Organization

8:40 a.m. – 10:00 a.m.

Location: Room 2103
Presented by: Robert Duncan, Duncan Aviation

Duncan Aviation is celebrating its 60th anniversary this year. During this time, under Robert’s leadership, the company grew from an aircraft and fuel sales organization with 13 employees to a comprehensive aviation service provider with dozens of locations and 2,150 team members. Robert will share lessons learned and leadership philosophies regarding the use of technology, innovation, change and the importance of culture (human interaction) in creating and sustaining a successful business.

Morning Break

10:00 a.m. – 10:30 a.m.

Location: Outside Room 2103

NBAA Maintenance Committee Updates & Initiatives

10:30 a.m. – 11:15 a.m.

Location: Room 2103
Presented by: Jon Haag and Nathan Winkle, NBAA Maintenance Committee

The NBAA Maintenance Committee present latest updates and initiates in representing the business aviation operator in regulatory matters, professional development, and in safety and asset management.

NBAA Maintenance Technical Rewards & Career Scholarship (TRACS)

11:15 a.m. – 12:00 p.m.

Location: Room 2103
Presented by: Steve King, NBAA Maintenance Committee TRACS Chairman

NBAA Scholarship programs will be presented with TRACS award sponsors and award recipients being recognized.

Lunch

12:00 p.m. – 1:30 p.m.

Location: Exhibit Hall

Exhibit Hall Open

12:00 p.m. – 7:00 p.m.

Protecting Yourself in Cyber Space: What Keeps Me Awake at Night

1:30 p.m. – 2:30 p.m.

Location: Room 2103
Presented by: Dr. Simon, Retired USN, Assoc. Prof. IT, Stetson School of Business and Economics, Mercer University

Cyberspace is becoming an increasingly dangerous place for business and individuals. In 2014, a total of 79,790 cyber security incidents were reported in 61 countries. In the United States 43% of companies reported a data breach. An estimated $93 Billion was stolen from U.S. consumers between 2000 and 2014. Data breaches are only the tip of the iceberg when it comes to cyber security. This presentation will explore some incidents that suggest future threats and some schemes to protect your organization and yourself.

Engagement: Not Just a Buzz Word but the Way of the Future!

2:30 p.m. – 3:30 p.m.

Location: Room 2103
Presented by: Bob Hobbi, Service Elements

It is a proven fact that Engaged employees are much more productive and produce higher quality work. In this session, we will examine ideas on how to foster and develop an Engaged team in today’s Business and General Aviation organizations.

Afternoon Break

3:30 p.m. – 4:30 p.m.

Location: Exhibit Hall

The Next Gen MRO

4:30 p.m. – 5:30 p.m.

Location: Room 2103
Moderator: Marty Grier, Home Depot
Panelists from the following organizations: StandardAero, Duncan Aviation, Gulfstream Savannah Service Center, Bombardier Aerospace, Dassault Aircraft Services

A panel of leading MRO representatives will discuss among themselves and share with the audience how the MRO business is evolving and how current technology is impacting their business. They will discuss how technology is enhancing quality, safety, efficiency and most importantly, the customer service experience. During this session, time will be set aside for you to ask questions, get answers and make suggestions to improve your MRO experience as a customer.

Welcome Reception in Exhibit Hall

5:30 p.m. – 7:00 p.m.

Location: Exhibit Hall


Wednesday, May 4

Continental Breakfast

8:00 a.m. – 8:30 a.m.

Location: Exhibit Hall

Exhibit Hall Open

8:00 a.m. – 5:00 p.m.

Welcome

8:00 a.m. – 8:30 a.m.

Location: Room 2103

How to Develop Your Company’s Talent Pipeline

8:45 a.m. – 9:45 a.m.

Location: Room 2103
Presented by: Steve Hrop, PD.D., Caliper

All organizations need to plan for their future talent needs. It’s not always possible or desirable to go to the outside to fill key roles, especially for leadership positions. This session will cover best practices for preparing “high potential” individuals to take on additional responsibilities (e.g., moving from expert individual contributor to first-line supervisor and to engage them in ways that will increase retention. Topics will include how to do targeted coaching, give feedback that motivates, and give people “stretch assignments” that prepare them for bigger roles while also getting important work done.

Morning Break

9:45 a.m. – 11:00 a.m.

Location: Exhibit Hall

Breakout sessions:

11:00 a.m. – 12:00 p.m.

A) Troubleshooting and Cyber Protection
Location: Room 2105
Presented by: Josh Wheeler, SatcomDirect

A brief network overview with troubleshooting tips. Presenting current threats which face networks, and how to keep your remote location (aircraft) within your corporate compliance policies. The differences between commercial aviation and business aviation which will explain how command and control of the aircraft is prevented.

B) Why Resolving Conflicts in Aircraft Maintenance is a High Priority
Location: Room 2103
Presented by: Bob Hobbi, Service Elements

In any industry, unresolved conflicts cost small fortunes. Drama, at work place is usually due to unresolved conflict. “Drama” is an expensive distraction. It can become a part of the culture of any organization, if not acknowledged and addressed.

Lunch

12:00 p.m. – 1:30 p.m.

Location: Exhibit Hall

Breakout sessions:

1:30 p.m. – 2:30 p.m.

A) Advanced Composite Structural Materials in Business Jets
Location: Room 2105
Presented by: Michael J. Hoke, Abaris Training Resources Inc.

This session will focus on the use of advanced composite structural materials in business jets today. There will be a quick review of the types of advanced composite materials commonly found, a review of the difficulties in identifying defects, and an outline of various inspection methods used in the inspection process. Additionally, an overview of current repair techniques will be discussed.

B) Let’s get the Finish Right!
Location: Room 2103
Presented by: Andrew Thomas, Dassault Aircraft Services

Aircraft painting is a complex and expensive process with very specific material requirement. The paint system, when applied correctly is meant to enhance the aircraft’s appeal while providing structural protection. The paint system’s integrity is only as good as its preparation and application. Learn what to expect from the OEM at new aircraft delivery and the repaint challenges in today’s technology.

Afternoon Break

2:30 p.m. – 3:30 p.m.

Location: Exhibit Hall

Breakout sessions:

3:30 p.m. – 4:30 p.m.

A) Global Regulatory Update
Location: Room 2105
Presented by: Thomas Mickler, EASA

An EASA regulatory update providing the latest information to recent bilateral agreements.

B) Jet Setter Health and Safety: The Latest Tools to Improve Your Safety and Performance While on the Go
Location: Room 2103
Presented by: Davana Pilczuk, Gulfstream; Fred Etheridge, Gulfstream

The bodies and minds of business travelers are under constant stress and the resulting fatigue can affect physical and mental performance as well as safety. Join us for this interactive session to develop traveling best practices based on some of the latest research on human performance. We will discuss ways to prevent or manage this common side effect to keep you safe, healthy, and performing at peak efficiency on the aircraft or in the boardroom.

The GRAND question about the Aging Maintenance Worker

4:30 p.m. – 5:30 p.m.

Location: Room 2103
Presented by: James Allen, MD, MPH

Older workers are seen with increasing frequency in hangars, stores and nearly all businesses. Statistics confirm that individuals over age of 55 yr. are increasingly part of the workplace. More importantly, this disproportionate growth in older workers will influence all aspects of the economy including aviation. For the aircraft operator the GRAND question is whether the older workers’ experiences offset the medical conditions that they bring to the workplace. To formulate a response to this GRAND question Dr. Allen reviews the concept of Latent Medical and Environmental Condition (LMEC), speculates how LMEC may affect the chain of event leading to an unwanted event, and introduces the National Center for Productive Aging & Work (NCPAW). Attendees will leave the presentation with a plan on how to share the best practices for transitioning to this older workforce. The basic tenant of Dr. Allen’s presentation is WHISFS… Worker Health IS Flight Safety.

Networking Event: Basketball Night

6:00 p.m. – 9:30 p.m.

Location: College Basketball Experience (CBE)
Sponsored by: Gulfstream Aerospace

Join us as we take over the College Basketball Experience/Collegiate Basketball Hall of Fame for an evening of networking and interactive entertainment. Bring your athletic shoes to enjoy some time on the basketball courts! ​


Thursday, May 5

Continental Breakfast

8:00 a.m. – 8:30 a.m.

Location: Exhibit Hall

Exhibit Hall Open

8:00 a.m. – 1:30 p.m.

Welcome

8:30 a.m. – 8:45 a.m.

Location: Room 2103

Connectivity, Connectivity, Connectivity…so Many Choices, Choose Wisely

8:45 a.m. – 10:00 a.m.

Location: Room 2103
Moderator: Jim Sparks, Global Jet Services

The appetite for connectivity in the cabin and requirements for flight deck operation are attracting many providers to the business jet market. In this session an overview of current capabilities and providers will be reviewed. Knowing that expectations will change a look at the providers and service coming in the near future will be overviewed, in a manner to increase your awareness as decisions made can be costly to adjust.

Morning Break

10:00 a.m. – 11:00 a.m.

Location: Exhibit Hall

Fatigue Risk Management Systems: Not Just for Flight Crew Members

11:10 a.m. – 12:00 p.m.

Location: Room 2103
Presented by: Dr. Paulo Alves, MedAire, Inc.

Fatigue in maintenance operations is a well-known human factor aspect that impacts aviation safety. Fatigue risk management should be a vital part of the safety system for all maintenance personnel. This session will address how circadian rhythm disruption can occur without time-zone crossing. Understand how fatigue can negatively affect your ability to perform your work duties, possibly causing a threat to the personal safety of you, your co-workers and passengers. Learn about countermeasures that can help to mitigate these risks.

Lunch

12:00 p.m. – 1:30 p.m.

Location: Exhibit Hall

Seven Essential Keys to Success

1:30 p.m. – 2:30 p.m.

Location: Room 2103
Presented by: Steve Brechter,Gray Stones Advisors

As the leader of an aviation maintenance focused organization, where should you be focused? What are the leadership and operational strategies that will yield consistent excellence?

“Seven Essential Keys to Success” will define the needed in every best-practice aviation organization—be it a for-profit firm or an “intrapreneurial” flight department. These Seven Essential Keys are designed to help aviation leaders— and aspiring leaders—efficiently and economically achieve their objectives, overcome challenges and sustain best-in-class fiscal and operational performance.

Conference Wrap-Up

2:30 p.m. – 3:30 p.m.


Friday, May 6

NBAA PDP Course: Technical Operations Manual Workshop

8:00 a.m. – 5:00 p.m.

Location: Kansas City Marriott Downtown, Andy/Kirk, Marriott Tower
Presented by: NBAA and Leonard Beachemin, AeroTechna Solutions, LLC.

This Session is eligible for CAM application and recertification credit.

This workshop is a must for leaders of both new and legacy flight
departments, as well as a career development opportunity for those seeking
greater reward. The objective of the course is to provide the necessary
knowledge to create a document that clearly states a company’s execution of
aircraft maintenance, ground and hangar operations. The goal of such a
document is to ensure clarity, identify responsibility, point
accountability and avoid “willful non-compliance.” The workshop highlights
the integration of IS-BAO standards, FAA regulatory requirements and NBAA
current operational excellence practices as identified by the NBAA
Maintenance Committee.

This course has a separate registration fee, $650 for NBAA Members and $800
for Non-Members.

This course meets NBAA PDP Technical and Facilities Services Objective 8.

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.