Feb. 14, 2017
Miami, FL

Presented by Phillip T. Gibson, Embry-Riddle Aeronautical University

Held in conjunction with the NBAA Leadership Conference.

This course is designed for flight department personnel who want to disseminate information using effective verbal and non-verbal communication strategies and engage personnel in order to enhance performance and understanding at relevant levels of the corporation. Communication techniques, tools, barriers and technologies are presented in a practical manner to assist in the management of a corporate flight department.

For more information, contact NBAA’s Tyler Austin at taustin@nbaa.org or (202) 783-9267.

This course fulfills NBAA PDP Objective L4.