Note: The workshop takes a 10-minute break every hour.

Friday, Oct. 25, 2019

7:30-8 a.m. Registration and Continental Breakfast
8-9 a.m. Course Begins: Leadership Basics
9-10 a.m. Leadership Challenges & Qualities
10-11 a.m. Leadership Styles & Strategies
11 a.m. – 12 p.m. Expectations
12-1 p.m. Lunch
1-2 p.m. Rules, Delegation, Mentoring
2-3 p.m. Planning & Goal Setting
3-4 p.m. Typical Flight Department Plans
4-5 p.m. Customer Service, Safety Plans

Saturday, Oct. 26, 2019

7:30-8 a.m. Registration and Continental Breakfast
8-9 a.m. Course Begins: Organization, Prioritization, Personnel Issues
9-10 a.m. Motivational Theory
10-11 a.m. Team Building, Employee Development
11 a.m. – 12 p.m. Organizing, Employee Problems, Time Management
12-1 p.m. Lunch
1-2 p.m. Budgeting, Use of Contractors
2-3 p.m. Measurements & Feedback
3-4 p.m. Leadership Elements, Advocacy and Networking

For more information, contact NBAA’s Molly Hitch at mhitch@nbaa.org or 202-783-9353.

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.