Sunday, Oct. 20, 2019
|7:30-8 a.m.||Continental Breakfast & Registration|
|8-5:30 p.m.||Course Agenda
ServiceElements will have role playing, case studies and group discussions throughout the day to enhance understanding and learning of the following:
Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.