Monday  |  Tuesday  |  Wednesday  |  Thursday  |  Friday

Monday, January 28, 2019
7:30 a.m. – 8:00 a.m. PDP Registration & Continental Breakfast
Location: Henry B. Gonzalez Convention Center
8:00 a.m. – 5:00 p.m. NBAA PDP Course: GA Dispatching – Filling in the Gaps
(Day 1 of 2)

Presented by: Phil Tyler, Scott International Procedures

This course bridges the long-held gap between airline dispatching and the role of general aviation scheduler/dispatcher. It does this by combining the fundamental concepts of aviation taught as part of traditional, commercial dispatcher certifications with the common, core functionality of the general aviation scheduler/dispatcher. This course will begin by looking at these aspects of domestic flying on day one, and then international flying on day two. It will also include three practical exercises that will stretch the working knowledge of the scheduler/dispatcher in such a way that they will become a more beneficial team member in their respective flight departments.

Meeting NBAA PDP Objective Operations Ops2

Registration fee: Member: $1055; Non-Member: $1,210

Session is eligible for training acknowledgment as part of the Conference Training Initiative.
8:00 a.m. – 5:00 p.m. NBAA PDP Course: Strategic Leadership: How to Inspire, Influence and Achieve Results
Presented by: Jodie Brown, Summit Solutions, LLC
Location: Henry B. Gonzalez Convention Center

As a developing leader, you want to close the gap between any differences in how we believe we are behaving and what is perceived by others. To this end, we will follow two essential areas for leadership development: personal perception and communication styles and skills. This workshop is designed around current situations and case studies to help participants confront and solve issues surrounding individuals and teams.

This course fulfills NBAA PDP Leadership Objective L3.

Registration fee: Member: $655; Non-Member: $810

Session is eligible for training acknowledgment as part of the Conference Training Initiative.
10:00 a.m. – 5:00 p.m. Exhibitor Registration & Set-up
Location: Henry B. Gonzalez Convention Center
Tuesday, January 29, 2019
7:30 a.m. – 8:00 a.m. PDP Registration & Continental Breakfast
Location: Henry B. Gonzalez Convention Center
8:00 a.m. – 2:00 p.m. Exhibitor Registration & Set-up
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
8:00 a.m. – 5:00 p.m. NBAA PDP Course: GA Dispatching – Filling in the Gaps
(Day 2 of 2)

Presented by: Phil Tyler, Scott International Procedures
Location: Henry B. Gonzalez Convention Center

See details on Monday, Day 1 of course.
Registration fee: Member: $1055; Non-Member: $1,210

8:00 a.m. – 5:00 p.m. NBAA PDP Course: Human Factors in Business Aviation
Presented by: Dudley Crosson, Delta P
Location: Henry B. Gonzalez Convention Center

Human error is implicated in most aviation mishaps. Safety, air crew, maintenance and management personnel, therefore, need information, tools, and procedures to discover the role human error has played in a mishap/incident. This course teaches the required material for personnel (a) to identify the human factors issues wherever they occurred (e.g., in the cockpit, ATC, management, maintenance, etc.), and (b) to know when and how to call on the required Human Factors experts for further analysis. The course starts with an overview of what the term Human Factors is. The course then focuses on what you need to know about the individual human and the various factors which tend to make humans make mistakes including the ability to process information, deal with a physiologically challenging environment, and perform within a potentially sub-optimal workplace, including environmental issues, and anthropometry in design. Then it continues looking at Human Performance issues such as stress and how it impacts performance and decision making, aging, and self-medication. Next, we look at fatigue and sleep deprivation, then finish up with communications.

Building on the material presented, this course will provide an integrated discussion summarizing from a crew member, maintenance personnel, or management perspective current understanding about causes of human errors and what mechanisms should be in use for their reduction. The course provides business aviation personnel with a systematic framework and process to identify human error issues as well as the factors which may have led to those errors.

Meets NBAA PDP Objective Leadership HR9
Registration fee: Member: $655; Non-Member: $810

Session is eligible for training acknowledgment as part of the Conference Training Initiative.
12:00 noon – 8:00 p.m. Conference Registration Open
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
5:00 p.m. – 5:45 p.m. Pre-Conference Exhibitor Meeting
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
5:15 p.m. – 6:00 p.m. First-Time Attendee & Ambassador Meeting
Location: Henry B. Gonzalez Convention Center

If you are a first-time attendee or a volunteer ambassador, then this event for you! This is a great networking opportunity for first-time attendees to meet each other and to ask questions from our veteran ambassador volunteers. This will be a fun, fast format with a gameshow element and the potential to win prizes! This is also the best place for first-time attendees to pick up their passport. Completed passports are eligible for the first-time attendee grand prize that will be drawn at the Grand Prize Luncheon on Friday.

6:00 p.m. – 8:00 p.m. Welcome Reception
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
Wednesday, January 30, 2019
7:30 a.m. – 5:00 p.m. Conference Registration Open
Location: Henry B. Gonzalez Convention Center
7:30 a.m. – 8:00 a.m. Continental Breakfast
Location: Henry B. Gonzalez Convention Center
7:30 a.m. – 8:00 a.m. Opening Keynote
Location: Henry B. Gonzalez Convention Center
10:00 a.m. – 5:00 p.m. Exhibit Hall Open
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
10:00 a.m. – 10:30 a.m. Morning Beverage Break
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
12:00 p.m. – 1:00 p.m. Lunch
Location: Henry B. Gonzalez Convention Center, Exhibit Hall

Lunch will be served on the exhibit hall floor and exhibits will remain open during the lunch break.

1:00 p.m. – 2:30 p.m. Education Sessions
Location: Henry B. Gonzalez Convention Center
1:00 p.m. – 2:30 p.m. Regional Hot Topics
Location: Henry B. Gonzalez Convention Center

A panel of NBAA Regional Representatives will discuss current issues affecting your operation and highlight NBAA’s advocacy work and industry events. The representatives will also highlight specific issues that impact flight planning in your region.

1:00 p.m. – 2:30 p.m. Scheduling 101
Location: Henry B. Gonzalez Convention Center

Join a panel of industry professionals as they take you through the coordination of a domestic trip, offering useful tips and best practices to help you address the many challenges involved with planning an operation. Attendees will learn the basics of trip building and gain valuable insights into building successful relationships with executive assistants and customer service representatives.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
1:00 p.m. – 2:30 p.m. Beyond the Buzz: How Technology is Changing Business Aviation
Location: Henry B. Gonzalez Convention Center

The future is here and it’s affecting everything from flight planning to business transactions. Cut through the jargon and learn how unmanned operations, cryptocurrencies, virtual reality, alternative energies and more are impacting the industry.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
1:00 p.m. – 2:30 p.m. Eastward Bound: Flying to India, Africa and the Middle East
Location: Henry B. Gonzalez Convention Center

Planning business aviation trips to the rapidly expanding Indian, African and Middle Eastern regions present unique challenges, such as ever-changing regulations, that can potentially derail even the most experienced scheduler. This two-part session (45 minutes each) will discuss key strategies from international operation veterans and will provide insight on regional planning, safety and security concerns, permits and visas, cultural considerations and more. (1:00-1:45 – Africa/Middle East; 1:45-2:30 – India)

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
2:30 p.m. – 3:30 p.m. Refreshment Break
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
Dedicated exhibit time
3:30 p.m. – 5:00 p.m. Education Sessions
Location: Henry B. Gonzalez Convention Center
3:30 p.m. – 5:00 p.m. Tech Happens: Recovering from AOG
Location: Henry B. Gonzalez Convention Center

When it comes to mechanical issues, planning for the unexpected can make it easier to recover. In this session, we’ll break down common types of mechanical failures and help you develop strong recovery plan. Learn about steps you can take to minimize downtime, options for service centers and go teams, and potential effects on your permits.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
3:30 p.m. – 5:00 p.m. Building Morale: Bridging Departmental Divides
Location: Henry B. Gonzalez Convention Center

Does your department hit on all cylinders? If not, it may be because team morale is negatively impacting performance. In this personnel-focused session, you’ll learn about how a culture of trust can help break down the partitions between pilots, maintenance, and scheduling, as well as why a shared focus on work-life balance will help engage your team members.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
3:30 p.m. – 5:00 p.m. Weather: Above and Below the Clouds
Location: Henry B. Gonzalez Convention Center

Rain storms, hail or just a cloudy day – no matter what type of weather is in the sky, you need to understand it and prepare accordingly. This session will provide an overview of how different weather conditions affect aircraft, followed by an in-depth look into how you can use charts, weather patterns, forecasting, flight releases and more to optimize your operation’s safety.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
3:30 p.m. – 5:00 p.m. Navigating South of the Border: Mexico and South America
Location: Henry B. Gonzalez Convention Center

These back-to-back 45-minute sessions will give you the know-how to plan operations to Mexico and South America. Topics will include cabotage laws, permit and handling requirements, local safety, security and health concerns, and region-specific considerations, such as entering Mexico from the southern latitudes and important dates to avoid. You’ll leave ready to handle a wide range of circumstances that may impact your travel to these beautiful locales. (3:30-4:15 – South America; 4:15-5:00 – Mexico)

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
Thursday, January 31, 2019
8:30 a.m. – 5:00 p.m. Conference Registration Open
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
8:30 a.m. – 8:30 a.m. Continental Breakfast
Location: Henry B. Gonzalez Convention Center
8:30 a.m. – 8:30 a.m. Day 2 Keynote
Location: Henry B. Gonzalez Convention Center
9:00 a.m. – 4:00 p.m. Exhibit Hall Open
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
10:00 a.m. – 10:30 a.m. Morning Beverage Break
Location: Henry B. Gonzalez Convention Center, Exhibit Hall
10:30 a.m. – 11:45 a.m. Education Sessions
Location: Henry B. Gonzalez Convention Center
10:30 a.m. – 11:45 a.m. The High Road: Navigating the Ethical Landscape
Location: Henry B. Gonzalez Convention Center

What does professional ethics mean in business aviation? When mistakes affect your flight department, company, and even the entire industry, it takes all of us to build a professional ethical reputation. Learn tactical ways to assist your team in making ethical decisions, including a detailed breakdown of how state, federal, and international laws apply regarding the Foreign Corrupt Practices Act (FCPA).

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
10:30 a.m. – 11:45 a.m. The Power of Persuasion
Location: Henry B. Gonzalez Convention Center

Your personal success depends on how you make others feel in getting what they want while you achieve your own goals. Learn how negotiate, collaborate and persuade others to create success. Topics include questioning techniques, negotiation skills and using your own style to improve your power of persuasion. Interactive exercises will address aviation department challenges and opportunities.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
10:30 a.m. – 11:45 a.m. Dispatch Resource Management
Location: Henry B. Gonzalez Convention Center

Even in today’s high-tech world, with computer programs automating many tasks, schedulers and dispatchers are central to the success of aviation operations. This session will focus on dispatch resource management tools and techniques to help your team enhance interpersonal communication, reduce stress and conflict, increase situational awareness, promote a culture of safety and service, and reinforce a philosophy of error-free performance.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
10:30 a.m. – 11:45 a.m. Taming the Tiger: Operating in Asia
Location: Henry B. Gonzalez Convention Center

With increasing infrastructure investments, the Asian business aviation environment is rapidly expanding. However, operating to this region is still fraught with challenges. This session will discuss operational strategies and provide insight into planning, obtaining permits and visas, ground support and more. Attendees of the session will also leave with a planning checklist highlighting best practices for successful operations into Asia.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
11:45 p.m. – 1:00 p.m. Lunch
Location: Henry B. Gonzalez Convention Center, Exhibit Hall

Lunch will be served on the exhibit hall floor and exhibits will remain open during the lunch break.

1:00 p.m. – 2:30 p.m. Education Sessions
Location: Henry B. Gonzalez Convention Center
1:00 p.m. – 2:30 p.m. Dollars and Sense: Create and Communicate the Flight Department Budget
Location: Henry B. Gonzalez Convention Center

The cost of the flight department goes beyond fuel and salaries. Explore the costs of operating an aircraft, including fixed and variable costs, help create a budget from the ground up, and gain the tools you need effectively communicate the value generated to corporate leadership.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
1:00 p.m. – 2:30 p.m. Humanitarian Flights: How to Make a Difference
Location: Henry B. Gonzalez Convention Center

When it comes to humanitarian flights, it’s important to lead with your head, not your heart, to ensure compliance and efficiency. Join us for this timely discussion about the tools and resources available to help you prepare for when your organization wants to give back. We’ll examine permits you may need, how to coordinate with government agencies, logistical challenges and more.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
1:00 p.m. – 2:30 p.m. Vetting Your Supplemental Lift
Location: Henry B. Gonzalez Convention Center

Let’s face it, not all supplemental lift providers are equal… or are they? Ensure that you are safeguarding your company’s standards for safety, training and compliance as they relate to your crew and aircraft being utilized by a supplemental provider. This session will provide attendees with checklist information, important vetting considerations and tips for speaking effectively with leadership if supplemental lift is required.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
1:00 p.m. – 2:30 p.m. Planning for the Worst: Modern Security Best Practices
Location: Henry B. Gonzalez Convention Center

Minimize your flight crew and passengers’ security risks by being prepared for any situation. From coordinating check-in points to developing backup communication plans, learn how you can ensure your operation will be ready if emergency strikes.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
2:30 p.m. – 3:30 p.m. Network with Your NBAA Regional Representative and Regional Group Leaders
Location: Henry B. Gonzalez Convention Center, Exhibit Hall, NBAA

Are you interested in engaging at a grassroots level within your area, state or region? Would you like to start a new local business aviation group, or become involved with an existing group in your area? Don’t miss this meet & greet event focused on scheduler and dispatcher regional engagement. Attendees will have the opportunity to meet their respective NBAA Regional Representative, learn about existing regional business aviation groups and ask questions about forming new local business aviation groups.

2:30 p.m. – 3:30 p.m. Refreshment Break
Location: Henry B. Gonzalez Convention Center, Exhibit Hall

Dedicated exhibit time

4:00 p.m. – 5:00 p.m. Education Sessions
Location: Henry B. Gonzalez Convention Center
4:00 p.m. – 5:00 p.m. No Plane No Gain: Advocating for Your Flight Department
Location: Henry B. Gonzalez Convention Center

Everyone in business aviation shudders when a flight department closes its doors. Despite studies showing that business aircraft are powerful tools used by our nation’s best-managed companies, decisions to close flight departments are often based on misinformation and misleading perceptions. Join us for an invaluable look at practical ways you can track and explain the value of your flight department to both internal and external stakeholders.

4:00 p.m. – 5:00 p.m. Introduction to Tax/SEC/FAA Regulations
Location: Henry B. Gonzalez Convention Center

Overwhelmed by the legal and financial regulations facing business aircraft operators? Our regulatory experts will break down the key concepts and terminology as they relate to passenger usage of business aircraft, making complex topics easy to understand for people of all experience levels. Topics will include IRS disallowance, introduction to leases and time share agreements, and engaging with your company’s tax experts.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
4:00 p.m. – 5:00 p.m. Making the Transition to Paperless
Location: Henry B. Gonzalez Convention Center

Is your department ready to go paperless? Learn what to do (and not to do) to make the transition as simple as possible. Discussion topics will include record retention and requirements, how the various segments of your flight department can work together without paper, and which applications and platforms work best for different-sized flight departments.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
4:00 p.m. – 5:00 p.m. Conquering the Caribbean and Cuba
Location: Henry B. Gonzalez Convention Center

These two 45-minute sessions will cover the latest developments and operating procedures for these countries. Regarding these two areas, Cuba requires a higher level of planning over the Caribbean. What should you know before you go?

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
4:00 p.m. – 8:00 p.m. Exhibitor Teardown
Location: Henry B. Gonzalez Convention Center
6:30 p.m. – 9:00 p.m. Operation Time-Hop – An evening journey across space and time
Location: Sunset Station – San Antonio

Join your fellow conferees as #SDC19 on an adventure that is decades in the making! Upon arrival at Sunset Station you’ll have an opportunity to cut loose at a 90’s neon dance party, groove to a local Texas band, sing along with dueling pianos or sip margaritas in a Mexican cantina. We’ve got the time machine, you bring the fun – this event has something for everyone!

Transportation provided. Check the NBAA event app for additional details.

Friday, February 1, 2019
8:00 a.m. – 8:30 a.m. Continental Breakfast
Location: Henry B. Gonzalez Convention Center
8:00 a.m. – 12:00 p.m. Exhibitor Teardown
Location: Henry B. Gonzalez Convention Center
8:30 a.m. – 9:45 a.m. Education Sessions
Location: Henry B. Gonzalez Convention Center
8:30 a.m. – 9:45 a.m. U.S. Customs Key Initiatives
Location: Henry B. Gonzalez Convention Center

The CBP/Industry Working Group will cover key initiatives, potential policy changes and best practices related to U.S. Customs and Border Protection (CBP).

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
8:30 a.m. – 9:45 a.m. Embracing Work/Life Balance
Location: Henry B. Gonzalez Convention Center

In the fast-moving world of business aviation, “duty calls” at all hours of the day and night. Balancing the demands of your family, career and own personal needs can be overwhelming at times – but it doesn’t have to be. In this highly interactive, peer-to-peer panel, attendees will hear real-life examples of flight departments thinking outside the box when it comes to staffing and scheduling (hint: It isn’t 8 to 5!). We’ll also share tips on how to fill positions and retain existing talent by creating a “sticky” workplace.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
8:30 a.m. – 9:45 a.m. Know Before You Go
Location: Henry B. Gonzalez Convention Center

Special events, TFRs, NOTAMS and other unique travel restrictions all present complex logistical challenges for operators. An experienced scheduler/dispatcher will discuss methodologies and tools for finding the best approach to tackle these situations, as well as explore strategies for planning and managing stakeholder expectations.

Session is eligible for training acknowledgment as part of the Conference Training Initiative.
8:30 a.m. – 9:45 a.m. A Hop Across the Pond: Challenges and Opportunities in Europe
Location: Henry B. Gonzalez Convention Center

Review key operational highlights of top destinations in Europe, with a focus on planning for the airports and general aviation resources in this region. Topics to be covered include EuroControl slots, parking restrictions, potential impacts of Brexit, operational curfews, CIQ procedures, and major upcoming events. Attendees will also be provided with an example Safety Assessment of Foreign Aircraft (SAFA) checklist to help prepare for EASA ramp inspections.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
9:45 a.m. – 10:15 a.m. Morning Beverage Break
10:15 a.m. – 11:30 a.m. Education Sessions
10:15 a.m. – 11:30 a.m. Advanced Tax/FAA/SEC Regulations
Location: Henry B. Gonzalez Convention Center

Expanding on the topics covered in Introduction to Tax/SEC/FAA Regulations, this interactive session will dive deeper into the regulatory considerations most important to business aircraft operators. Panel members will discuss real-life scenarios, offer tips on useful resources, engage the audience with relevant questions and answer your questions.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
10:15 a.m. – 11:30 a.m. Developing Your Emergency Response Tabletop
Location: Henry B. Gonzalez Convention Center

Aircraft accidents are complex and unfortunate events that require a deft personal and corporate response. In the event an accident does occur, the aviation department should have procedures in place to facilitate a quick and effective response to the crisis. This interactive session will take you through a crisis response tabletop example and highlight specific actions the scheduler, as a company representative, should (or should not) take in the aftermath of an aircraft accident.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
10:15 a.m. – 11:30 a.m. Aviation Emissions: Let’s Clear the Air
Location: Henry B. Gonzalez Convention Center

Business aviation must adapt to keep up with complex and ever-changing carbon emissions regulations. The addition of SWISS-ETS and CORSIA to the regulatory landscape means there are now three separate programs affecting segments of the industry concurrently. This presentation will discuss these programs’ regulatory requirements, applicable and exempt operations, monitoring methodology, available mitigation tools, and compliance deadlines you need to know about.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
10:15 a.m. – 11:30 a.m. Grand Prize Luncheon
Location: Henry B. Gonzalez Convention Center

Attendees are invited to participate in Friday’s “Grand Prize Luncheon.” During the conference exhibit hours, participating exhibitors (those who have donated a prize or gift) collect business cards from attendees when they visit their booth. Prior to this luncheon, participating exhibitors will select four business cards – one as the winner and three extra in the event the original winner is not present at the luncheon or has already won another prize. Conference rules require that winners be present to win. As attendees finish lunch, participating companies will assemble by exhibit booth row number at the stage. One representative from each company will announce their winner at the podium. Once the winner is identified, the attendee will meet the company representative off the stage to claim their prize. All paid attendees and all exhibitors are eligible to participate in the prize drawings. Attendees may win only one prize during the grand prize luncheon. Attendees may not refuse a gift in order to wait to see if they win another prize. Attendees should be familiar with their company’s gift acceptance rules and know in advance whether or not they are eligible to accept a prize from an exhibiting company.

1:30 p.m. – 3:00 p.m. Education Sessions
Location: Henry B. Gonzalez Convention Center
1:30 p.m. – 3:00 p.m. Recognizing Talent and Fostering Growth
Location: Henry B. Gonzalez Convention Center

Discovering hidden talents within your team and overcoming personality differences is critical to operational harmony and growth. In this session, you’ll learn how a clear, integrated framework can help you get the most out of your team, as well as dive into best practices for mentoring, counseling, and developing future leaders. “Real work” examples will bring these lessons to life to help you bridge the gap between your team’s experience and potential.

This Session is eligible for CAM application and recertification credit.
Session is eligible for training acknowledgment as part of the Conference Training Initiative.
1:30 p.m. – 3:00 p.m. S&D Best Practices: Tricks of the Trade
Location: Henry B. Gonzalez Convention Center

We all have our own tricks of the trade. Hear from some of our industry’s best, representing flight departments of all sizes, as they hit on key topics such as the importance of onboarding new employees, managing coverage afterhours, multi-tasking without losing focus and many more. Attendees will have the opportunity to submit questions and are encouraged to share their own experiences and solutions.

Session is eligible for training acknowledgment as part of the Conference Training Initiative.
1:30 p.m. – 3:00 p.m. Education Session Resource Room
Location: Henry B. Gonzalez Convention Center

Do you find it hard to get all your questions answered in the time allotted? We agree! So we set up a resource room where you can meet and greet with session speakers to finally get those questions answered.*

*While we encourage them to participate, we cannot guarantee all conference speakers will be in attendance.

1:30 p.m. – 3:00 p.m. CAM: Certifying the Future of Business Aviation
Location: Henry B. Gonzalez Convention Center

Learn about the Certified Aviation Manager (CAM) program, which provides a path for business aviation professionals to document their skills and demonstrate their commitment to leadership excellence. This presentation will inform you how to prepare for, earn and maintain your CAM certificate. Sample exam questions will be reviewed, and a Q&A session will conclude the session.

Session is eligible for training acknowledgment as part of the Conference Training Initiative.
1:30 p.m. – 3:00 p.m. Define the Line: Part 91 and Part 135
Location: Henry B. Gonzalez Convention Center

What are the major differences between Parts 135 and 91 operations? This session will break down the key regulatory and operational considerations, such as permits, flight limitations, taxes, fuel options, APIS, Customs bonds and safety audits.

Session is eligible for training acknowledgment as part of the Conference Training Initiative.
3:00 p.m. – 4:00 p.m. Farewell Social
Location: Henry B. Gonzalez Convention Center

After our final sessions conclude, please join us in celebrating another exciting conference before your journey home.

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.