March 10, 2020

Dear SDC2020 Attendees,

Welcome to Charlotte! NBAA remains in regular communication with medical professionals and the local government regarding COVID-19 and we want to share current updates with you as we move forward with “The Launch” of SDC2020 this evening. The Mecklenburg County Public Health (MCPH) reports that the current immediate health risk to the general public in North Carolina is considered low at this time.

We are committed to sharing timely and relevant information with you. This afternoon, the North Carolina Department of Health and Human Services (NCDHHS) issued guidance recommending “that people at high risk of severe illness from COVID-19 should avoid large groups of people as much as possible.” NCDHHS defined high risk as, “people over 65 years of age, or with underlying health conditions including heart disease, lung disease, or diabetes, or with weakened immune systems.” If you fall into one of these categories and plan to not attend, please contact to receive a refund for your paid attendee registration fee.

The Charlotte Convention Center conducted a third-party, independent health and safety audit yesterday to ensure best practices are in place. Frequent touch surfaces are being cleaned regularly and other best practices have been confirmed. And we continue to urge attendees and exhibitors to follow best practices for hygiene.

For more information, review the following resources provided to NBAA by the Charlotte Regional Visitors Authority (CRVA):

Thank you for your continued support and I wish you a very successful 2020 Schedulers & Dispatchers Conference.


Mike Nichols
Senior Vice President, Strategy & Innovation



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