SDC2022 Program Schedule

7:30 a.m. – 8 a.m.

PDP Registration

Location: Omni San Diego Hotel

7:30 a.m. – 8 a.m.

Continental Breakfast

8 a.m. – 5 p.m.

NBAA PDP Course: Safety Management Systems (SMS) for Business Aviation

Location: Omni San Diego Hotel

Presenter: Dr. Daniel Prather, D.B.A., A.A.E, CAM

This course will provide a thorough review of Safety Management Systems (SMS), including benefits, safety policy and objectives, safety risk management, safety assurance, and safety promotion. Both FAA and ICAO guidance will be reviewed. By fully understanding SMS, the participant will be able to contribute to the development of an SMS program for their business aviation department, or simply support an existing SMS. By adopting an SMS, business aviation departments will realize new efficiencies and greater safety, thereby producing benefits for the entire organization and furthering the business aviation industry.

This course fulfills NBAA PDP Objective Operations (Ops 6).

This session is eligible for CAM application and recertification credit.

8 a.m. – 5 p.m.

NBAA PDP Course: Essentials in Scheduling and Dispatch for Business Aviation (Day 1 of 2)

Location: Omni San Diego Hotel

Presenters: Gary Martin and Juan Muniz – Universal Weather and Aviation

This two-day course is designed for business aviation professionals who currently have a dispatcher’s license and wish to update their knowledge and skills with the latest information about the duties and responsibilities of an aircraft dispatcher. The course is also open to advanced-level schedulers considering enrollment in a dispatch license program. This course will cover topics related to Federal Aviation Regulations, advanced planning, pre-flight requirements, flight planning and in-flight support considerations for aircraft dispatchers supporting corporate aviation operations.

This course fulfills NBAA PDP Objective Operations (Ops 2).

This session is eligible for CAM application and recertification credit.

7:30 a.m. – 8 a.m.

PDP Registration

Location: Omni San Diego Hotel

7:30 a.m. – 8 a.m.

PDP Continental Breakfast

8 a.m. – 5 p.m.

NBAA PDP Course: Practical Business and General Aviation Leadership and Influencing Skills for Everyone

Location: Omni San Diego Hotel

Presented by: ServiceElements

Leadership is for everyone – it is a behavior and not a title. In the fast-paced, demanding and constantly changing business and general aviation industry, leadership training is a key element in workforce development. This one-day leadership course helps aviation professionals – regardless of title or experience – gain valuable leadership skills and tools to foster team engagement, improve communication, encourage collaboration, motivate and influence others, and build an overall culture of safety and service. This course is highly interactive and allows participants to examine and sharpen their leadership skills and build confidence alongside other aviation professionals through scenarios, activities and discussions focused on the business aviation environment.

This course fulfills NBAA PDP Objective Leadership (L3).

This session is eligible for CAM application and recertification credit.

8 a.m. – 5 p.m.

NBAA PDP Course: Essentials in Scheduling and Dispatch for Business Aviation (Day 2 of 2)

Location: Omni San Diego Hotel

Presenters: Gary Martin and Juan Muniz – Universal Weather and Aviation

This two-day course is designed for business aviation professionals that currently have a dispatcher’s license and wish to update their knowledge and skills with the latest information about the duties and responsibilities of an aircraft dispatcher. The course is also open to advanced-level schedulers considering enrollment in a dispatch license program. This course will cover topics related to Federal Aviation Regulations, advanced planning, pre-flight requirements, flight planning and in-flight support considerations for aircraft dispatchers supporting corporate aviation operations.

This course fulfills NBAA PDP Objective Operations (Ops 2).

This session is eligible for CAM application and recertification credit.

10 a.m. – 5 p.m.

Registration Open

Location: San Diego Convention Center, Hall AB Foyer

8:30 a.m. – 8:30 p.m.

Registration Open

Location: San Diego Convention Center, Hall AB Foyer

9:45 a.m. – 10:15 a.m.

Morning Beverage Break

Location: Room 6 Foyer

10 a.m. – 2 p.m.

Exhibit Setup

Location: SDC2022 Exhibit Hall

10 a.m. – 2 p.m.

SDC2022 Day of Service

Join fellow SDC2022 attendees for a fun and impactful way to make a difference in the local community. Get hands-on removing debris from a local beach and learn more about the Southern California environment. This event will be facilitated by San Diego Coastkeeper, a non-profit organization committed to protecting and restoring fishable, swimmable and drinkable waters in San Diego County. Lunch will be provided for all participants.

A $25 fee is required to participate. Select this add-on during your registration process!

10:15 a.m – 11 a.m.

First-Time Attendee & Ambassador Meeting

Location: Room 4

If you are a first-time attendee or volunteer ambassador, this event is for you! This is a great opportunity for first-time attendees to meet each other and ask questions from veteran ambassador volunteers. This event will be held in a fun, fast format with game show elements and the potential to win prizes. Learn how to participate in the First-Time Attendee Challenge designed to help you navigate and make the most of your conference experience.

11:15 a.m. – 12:30 p.m.

Airport Evaluations

Location: Room 2

Presenter: Toby Benenson, Desert Jet; John Schindelar, Wheels Up

Learn about operational considerations when planning flights to new and unfamiliar airports. Experts will discuss topics such as ACN/PCN, surrounding terrain, performance considerations, airport security and weather/risk assessment analyses.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

11:15 a.m. – 12:30 p.m.

New Plane, New Possibilities: How to Onboard Your New Aircraft

Location: Room 5AB

Presenter: Christy Hutchison, CAM, EWA Holdings; Erin M. Van Laanen, McAfee & Taft; Jody Weyman

Learn about the complexities, challenges and excitement that comes with getting a new aircraft in your fleet. Discover how a checklist can be beneficial in ensuring an efficient and compliant onboarding process, and how schedulers and dispatchers can get involved in this process.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

11:15 a.m. – 12:30 p.m.

Creating, Safe, Diverse, Equitable & Inclusive Workplaces

Location: Room 8

Presenter: Jennifer Pickerel, Aviation Personnel International; Traci Carwile, GGT Woldwise; Lisa Archambeau, CAM, ServiceElements International, Inc.

Hear from a group of diverse voices in business aviation – leaders who are harnessing their power to effect change within their department in order to create safer, more diverse, equitable and inclusive workspaces.

This session is eligible for CAM application and recertification credit.

11:15 a.m. – 12:30 p.m.

CBP Hot Topics

Location: Room 11AB

Presenter: Laura Everington, Universal Weather & Aviation, Inc.

U.S. Customs and Border Protection Officers, in conjunction with NBAA’s CBP/Industry Working Group, will participate in a roundtable discussion with schedulers, dispatchers and other aviation professionals. Building relationships through shared purpose, identifying opportunities for improvement and documenting areas for future collaboration are some of the goals of this session.

This session is eligible for CAM application and recertification credit.

12:30 p.m. – 1:45 p.m.

Lunch

Location: West Terrace

2 p.m. – 3:15 p.m.

SMS, Fatigue Management and FRAT for Schedulers

Location: Room 2

Presenter: Kellie Roby, CAM, Polaris Aero; Dr. Daniel Mollicone, Pulsar Informatics, Inc.

How can schedulers and dispatchers assist the crew in safely planning a trip according to their company’s risk assessment matrix? This session will cover safety management system (SMS) programs, as they relate to schedulers and dispatchers. The session will explore ideas, processes and systems for identifying, evaluating and mitigating risks, as well as considerations to satisfy IS-BAO requirements. Risk assessments not only affect scheduling and operations, but also logistics risks, such as catering and food storage safety, FBO ramp safety management. Learn about the science of fatigue management and mitigation.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

2 p.m. – 3:15 p.m.

Celebrating Women in Aviation

Location: Room 5AB

Presenter: Sheryl Barden, CAM, Aviation Personnel International, Inc.; Jackie Charles-Spears, Mente, LLC; Tina Spence, CAM, GGT Worldwise; Jody Weyman

Join panelists for a conversation with industry leaders about why supporting and retaining women in the workforce now is critical for the next generation and how companies can address the core challenges women are facing.

This session is eligible for CAM application and recertification credit.

2 p.m. – 3:15 p.m.

Emissions & Sustainability

Location: Room 8

Presenter: Stewart D’Leon, CAM, NBAA; Brock Jordan, Netflix; Juan Muniz, Universal Weather & Aviation, Inc.

This session will cover updates on mandatory emissions and carbon offsets, sustainable fuels and sustainability strategies.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

2 p.m. – 3:15 p.m.

Regional Review: Asia

Location: Room 11AB

Presenter: Julie Ambrose, ASA Group; Paul Wilkinson, Evo Jet; Shahin Zamini, Qualcomm Incorporated Aviation

This is an in-depth analysis of operations throughout the eastern hemisphere, focusing on the major cities and hot spots, including places like India, Southeast Asia, China and Japan. The session will cover highlights of primary locations, rules, regulations, service availability, contingency planning and cultural notes of interest. Learn about changing regulations throughout the region, security concerns, customs (CIQ) clearance procedures and PPR/operational curfews. Additional information will be provided about operational
considerations related to COVID-19 restrictions.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

2:15 p.m. – 3:30 p.m.

Pre-Conference Exhibitor Meeting

Location: Room 4

Both first-time and returning exhibitors will benefit from attending this event. Gain valuable insight from a panel of distinguished dispatchers regarding their expectations and needs from exhibitors before, during and after the conference. Exhibitors are also eligible to enter the drawing for a free exhibitor badge to SDC2023.

3:15 p.m. – 3:45 p.m.

Refreshment Break

Location: Room 6 Foyer

3:45 p.m. – 5 p.m.

Elevate Your Efficiency

Location: Room 2

Presenter: Genesis Dela Cruz, Schedaero; MacKenzie Kelly, Mayo Aviation; Jessica McClintock, FuelerLinx

This panel will discuss ways to help maximize efficiency that you can incorporate into your organization, like improving your workflow and getting better systems in place. Topics include fuel purchasing, fuel planning, forming strategic partnerships, reducing deadheading, scheduling efficiently and general streamlining of processes.

This session is eligible for CAM application and recertification credit.

3:45 p.m. – 5 p.m.

Scheduling 101

Location: Room 5AB

Presenter: Brett Ferrucci, Honeywell International, Inc.; Morgan Garlinge, Chevron

This entry-level 101 class introduces new schedulers to the world of aviation and scheduling. Topics will include the phonetic alphabet, time zones (UTC) and aircraft limitations for scheduling efficiency, phonetic alphabet, time zones (UTC). Learn how to treat your mistakes as learning opportunities and discover the array scholarship opportunities available for schedulers.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

3:45 p.m. – 5 p.m.

Need a “Supplemental” Lift?

Location: Room 8

Presenter: Ryan Auer, Air Partner; Holly Whitaker, Exclusive Air; Donavin Yamagishi, Aerius Management, LLC

One day you may find yourself in a situation in which you need to charter outside of your fleet. This session will make sure you’re prepared for when these instances occur, so you are able to vet the operator of your charter or the broker arranging on your behalf.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

3:45 p.m. – 5 p.m.

Regional Review: Africa/Middle East

Location: Room 11AB

Presenter: Gordon Macari, JETEX; Desigen Vythilingum, UAS International Trip Support

Planning business aviation trips to the rapidly developing Africa and Middle East regions presents unique challenges, as ever-changing regulations can potentially derail even the most experienced scheduler. Here we will discuss key strategies from experienced international operators and will provide insight on regional scheduling and planning; safety and security concerns; permits and visas; cultural considerations; ground support and more. An update on COVID-19 restrictions and requirements will also be included.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

5:30 p.m. – 8:30 p.m.

The Launch

Location: SDC2022 Exhibit Hall

This opening reception experience will feature three hours of networking, interactive activities, entertainment and – of course – food and drink! Help kick off SDC2022 at The Launch!

7:30 a.m. – 5 p.m.

Registration Open

Location: San Diego Convention Center, Hall AB Foyer

7:30 a.m. – 8 a.m.

Morning Beverage Break

Location: Room 6 Fpyer

8 a.m. – 10 a.m.

Keynote

Location: Ballroom 6A-F

Begin the morning with a welcome message from NBAA Schedulers & Dispatchers Chairs Lori Montgomery and Mitch Greene, an industry update from NBAA President and CEO Ed Bolen, and a keynote presentation Dr. Jackie Freiberg.

Learn more about Dr. Jackie Freiberg. The S&D Outstanding Achievement & Leadership Award Winner as well as the donors and winners of the Schedulers & Dispatchers Monetary & Training Award Scholarships will be recognized.

10 a.m. – 10:30 a.m.

YoPro Coffee Refuel & Recharge

Location: Near booth 940
Following the keynote, grab a coffee refill and network with your fellow YoPros over Cornhole and Jumbo Connect Four.

10 a.m. – 12 p.m.

Exhibits Open

Location: SDC2022 Exhibit Hall

10 a.m. – 10:30 a.m.

Morning Refreshment Break

Location: SDC2022 Exhibit Hall

12 p.m. – 1 p.m.

Lunch

Location: Room 6 and the West Terrace

The exhibit hall will be closed during lunch.

1 p.m. – 5 p.m.

Exhibits Open

Location: SDC2022 Exhibit Hall

1 p.m. – 2:30 p.m.

Weather or Not? How to Stay Ahead of It

Location: Room 2

Presenter: Michael Sautner, Pfizer; Richard Weiss, World Fuel Services

This session will provide an advanced overview of how different weather conditions affect aircraft, followed by an in-depth look into how you can use charts, weather patterns, forecasting, flight releases and more to optimize your operation’s safety. Presenters will also discuss how crew and dispatch can effectively collaborate

This session is eligible for CAM application and recertification credit.

1 p.m. – 2:30 p.m.

S&D Best Practices – Engagement

Location: Room 5AB

Presenter: Brand Aasbey, Visa, Inc.; Winston Cater, CAM, NMS, LLC; Jackie Charles-Spears, Mente, LLC

We all have our own tricks of the trade. Hear from some of our industry’s best, representing flight departments of all sizes, as they provide a thorough review of key topics, such as vendor relationship with trip planning, use of technology, transition to new work environments and much more. Attendees will have the opportunity to submit questions and are encouraged to share their own experiences and solutions.

This session is eligible for CAM application and recertification credit.

1 p.m. – 2:30 p.m.

DIY International Trip Planning

Location: Room 8

Presenter: Lindsay Ancora, CAM, L/D Aviation Services; Enrique Hernandez, Friendkin Aviation, Inc.; Dudley King, FlightBridge, Inc.

More operators are moving to a DIY setup for international trips. Learn when and where this process makes most sense. Receive access to resources that you can use immediately, like tips for trip “mishaps” and a basic international trip checklist.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

1 p.m. – 2:30 p.m.

Regional Review: Australia, New Zealand, Hawaii and the Pacific Islands

Location: Room 11AB

Presenter: Anthony Fernandez, Foxcorp; Ray Hoover, Universal Weather & Aviation, Inc.; John Rodriguez, LFG Aviation

This session will cover this vast region of the world with the associated challenges of remote flight planning, unique customs requirements, planning tech stops and emergency diversion airports. Subject matter experts and experienced operators will provide updates on this extremely large and diverse region. Firsthand knowledge will be shared regarding the most common destinations in Australia, New Zealand, Pacific Islands and Hawaii. An overview of the region’s COVID-19 restrictions and requirements will be presented. You will also receive an multi-perspective update on the Pacific Oceanic Airspace.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

2:30 p.m. – 3:30 p.m.

Refreshment Break and Dedicated Exhibit Time

Location: SDC2022 Exhibit Hall

3:30 p.m. – 5 p.m.

FBOs: Your Flight Department Partner on the Road

Location: Room 2

Presenter: Pamela Guard, Air Service Hawaii; Will Holroyd, Harrods Aviation; Emillio Padilla, Manny Aviation Services; Eyal Sagi, QAS Executive Aviation; Pete Sandhu, Five Rivers Aviation

Seamless trips start with good communication with the FBO. A panel of FBO GMs and flight department managers will discuss ways to ensure communication is a two-way street. FBO sales representatives can learn who – flight crew, passengers or schedulers – determines which FBO or airport to go to, and why. Learn about FBO service standards around the world and what to expect based on airport and country regulations. The session will conclude with a conversation between operators and FBO representatives on how to better strengthen these important relationships.

This session is eligible for CAM application and recertification credit.

3:30 p.m. – 5 p.m.

A How-To-Guide: Active Flight Following

Location: Room 5AB

Presenter: Jeremy Hanson, Interlake Capital Aviation Services, Heidi Williams, NBAA; Dean Snell, NBAA

Explore ways to stay engaged and proactive throughout flights. Active flight following includes relevant communication with the flight crew and preparedness to act upon unforeseen events such as weather diversions, medical emergencies, NOTAMs and logistics management. Learn about viable options for flight departments not currently staffed for 24/7 operations. You’ll learn about ATC explanations, what you can do to avoid and mitigate delay programs, and much more!

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

3:30 p.m. – 5 p.m.

Embrace the Future

Location: Room 8

Presenter: Samantha Besancon, LBrands; Robyn Carpenter, Professional Flight Management, Inc.; Chris Sepesy, Parker Hanifin Corp.; Brad Slavens, FlightBridge, Inc.

Learn how flight departments are changing to accommodate the future of business aviation. Discover new ways to collaborate, share and leverage data. Preview new technology, hear about aviation trends and forecasts, and learn about the importance of embracing the future of business aviation.

This session is eligible for CAM application and recertification credit.

3:30 p.m. – 5 p.m.

Regional Review: Europe

Location: Room 11AB

Presenter: Kevin Honan, AviationManuals; Reginald Perry, Planet 9 Private Air

Europe continues to be one of the most popular destinations for business and private aviation flights. This session will focus on what your flight department needs to know in order to operate safely and efficiently in this region. Subject area experts will cover topics including pre-trip planning, common oversights, significant hazards, aircraft on ground considerations and regulatory/mandated updates – including those related to COVID-19. The session will also discuss the latest geopolitical developments in Eastern Europe and Russia, including coverage of Brexit. Also in this session, subject matter experts will discuss EU/UK importation pros/cons and requirements.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

5 p.m. – 6:30 p.m.

YoPro Happy Hour

Location: BASIC Bar & Pizza

Swing by for a slice of pizza and make new connections! Join members of NBAA’s YoPro Council and other young professionals in business aviation for a casual meetup in the Gaslamp District.

Sign up to attend!

Cosponsored by AEG Fuels and Avfuel

9 a.m. – 11:45 a.m.

Exhibits Open

Location: SDC2022 Exhibit Hall

9:30 a.m. – 10:30 a.m.

Morning Beverage and Pastry Break

Location: SDC2022 Exhibit Hall

10:30 a.m. – 11:45 a.m.

Aviation Tax 101

Location: Room 2

Presenter: Ryan DeMoor, CAM, MySky; Laura Sandusky, PACT

Are you overwhelmed by the legal and financial requirements and regulations facing business aircraft operators? Our regulatory experts will break down the key concepts, components and terminology as they relate to passenger usage of business aircraft. Topics will include IRS disallowance, basic SIFL disallowance, introduction to leases and time share agreements, and engaging with your company’s tax experts.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

10:30 a.m. – 11:45 a.m.

Developing a Scheduler or Dispatcher Training Program

Location: Room 5AB

Presenter: Lindsay Ancora, CAM, L/D Aviation Services; Gary Martin, Universal Weather & Aviation, Inc.; Chad Patnode, Pfizer

How do you train dispatchers and schedulers? Learn how often training should be conducted, what kind of recurrent knowledge areas you should focus on and how to keep your dispatchers and schedulers up to date on the latest regulations.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

10:30 a.m. – 11:45 a.m.

Juggling It All: Finding Your Work/Life Balance

Location: Room 8

Presenter: Sheryl Barden, CAM, Aviation Personnel International; Lisa Borrayo, ASMCORP; Susan McCloskey, Jackson Family Wines; Daniel Wolfe, Nationwide Aviation Business Center

Even though most of us work in a 24/7/365 workplace, it doesn’t always have to be chaotic and overwhelming. Many schedulers and dispatchers are succeeding in thriving workplaces while experiencing a healthy work/life balance. In this highly interactive, peer-to-peer panel, attendees will hear real-life examples of flight departments thinking outside the box when it comes to attraction, retention, personnel scheduling and perks. Building on the success of last year’s panel, learn from schedulers and dispatchers who are making an impact in their organization by integrating new technology and approaches to take their workplace culture to the next level.

This session is eligible for CAM application and recertification credit.

10:30 a.m. – 11:45 a.m.

Regional Review: North America

Location: Room 11AB

Presenter: Zelda Evans, Odyssey Aviation Bahamas; Helmuth Rueckert, ASMCORP; Dean Snell, NBAA

Learn about airport considerations and operational highlights for key destinations in North America including the Caribbean and Central America, where operators are likely to “DIY.” Local experts will provide insights on best practices and tips for successfully navigating this popular region. This session will feature updates on operational considerations related to COVID-19 restrictions.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

11:45 a.m. – 1 p.m.

Lunch

Location: Room 6 and the West Terrace

The exhibit hall will be closed during lunch.

1 p.m. – 4 p.m.

Exhibits Open

Location: SDC2022 Exhibit Hall

1 p.m. – 2:30 p.m.

Aviation Tax & Legal 201

Location: Room 2

Presenter: Ryan DeMoor, CAM, MySky; Laura Sandusky, PACT

Expanding on the topics covered in “Aviation Tax 101,” this interactive session will dive deeper into the regulatory considerations most important to business aircraft operators. Panel members will discuss real-life scenarios, offer tips on useful resources and engage the audience with a relevant Q&A. Walk away understanding the talk around the office on these complex subjects, including: time sharing, interchange, joint ownership for schedulers, chargeback, SEC, aircraft registration requirements and changes. Learn the rules regarding aircraft depreciation deductions, including the bonus depreciation rules, qualified business use to determine eligibility and other relevant planning considerations.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

1 p.m. – 2:30 p.m.

Managing Surprise Medical Issues

Location: Room 5AB

Presenter: Denese Gouvin, Travelers Indemnity Company; Karl Kamps, Aircare International; Mark Zakula, The Duchossois Group

Learn to effectively deal with unexpected medical issues in the sky. Learn how the scheduler or dispatcher can assist in managing the response to ensure a smooth transition to backup. The session will also cover the differences in how medical issues are handled in domestic or developed regions vs. other remote regions of the world.

This session is eligible for CAM application and recertification credit.

1 p.m. – 2:30 p.m.

A Seat at the Table

Location: Room 8

Presenter: Melanie Carney, Visa, Inc.; Winston Carter, CAM, NMS, LLC.; Lori Mincek, CAM, The Sherwin-Williams Company

Schedulers and dispatchers play an integral role in the overall operations and success of a flight department. Having scheduler and dispatcher representation on special flight department teams or committees – such as safety, standards or training teams – ensures processes and operations are well diversified. To be given a “seat at the table” you must ensure that your professional development is constantly in motion. In this session, you will learn about professional development and training opportunities, as well as ways for the flight department to include the scheduler/dispatcher as a valuable contributor of flight operations. You will also learn key strategies for demonstrating leadership qualities regardless of your position or experience level, as well as how to develop yourself and your role on the team to share your strengths as a leader.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

1 p.m. – 2:30 p.m.

Regional Review: South America

Location: Room 11AB

Presenter: Manuel Estrada, UAS International Trip Support; Benjamin Forest, John Deere Global Aviation Services; Cynthia Oliveria, Lider Aviação; Roberto Silva, Lider Aviação

Discuss operational planning considerations for key locations in South America. Our panel will cover the region from trip planning and in-country ground support perspectives. Panelists will review current regulations, unique requirements, potential missteps and best practices to ensure a successful trip. This session will also include updates on operational considerations related to COVID-19.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

2:30 p.m. – 3:30 p.m.

Refreshment Break and Dedicated Exhibit Time

Location: SDC2022 Exhibit Hall

4 p.m. – 5 p.m.

Catch Me if You CAM!

Location: Room 2

Presenter: Jeff Abelman, CAM, Nationwide Aviation Business Center; Lisa Archambeau, CAM, ServiceElements International; Francea Bolden, CAM, Enterprise Holdings; Deb Prosinski, CAM, MassMutual

Your colleagues are earning their Certified Aviation Manager (CAM) credential left and right. Now it’s your turn to catch up and learn how this credential can benefit you! Hear from current CAMs and learn about their “how and why.” Walk away knowing how to prepare for, earn and maintain your CAM certification.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

4 p.m. – 5 p.m.

Eating Your Words: Honesty Counts

Location: Room 5AB

Presenter: Lisa Borrayo, ASMCORP; Jennifer Pickerel, Aviation Personnel International

Learn how to deliver bad news for a positive result after you misspoke, over promised or can’t deliver. Often we find ourselves in a myriad of situations that necessitate difficult conversations with peers or even our senior staff. Takeaways include knowing how to navigate communication effectively and resolve challenges while maintaining healthy relationships.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

4 p.m. – 5 p.m.

Managing and Maintaining Relationships

Location: Room 8

Presenter: Ben Acker, Magellan Jets; Scott Jefvert, Paragon Aviation Group; Mi Kosasa, Air Service Hawaii; John Rodriguez, LFG Aviation

It’s not just your own business culture that contributes to a successful mission – the vendors you choose reflect directly on your organization, making it imperative to not only develop a strong internal culture, but also to ensure that the same standard is met by your partners. This panel discussion will include both flight department and vendor perspectives to break down the requirements, expectations and benefits of building long-lasting relationships that benefit both parties.

This session is eligible for CAM application and recertification credit.

4 p.m. – 5 p.m.

Protect Your Six: Guarding Your Assets on the Road

Location: Room 11AB

Presenter: Jim Bird, Qualcomm Incorporated Aviation; Rob Hill, SmartSky

Life on the road can be a precarious place with potential threats everywhere. This session will cover security and safety for both personnel and assets while travelling, including risk assessments on where to stay, aircraft security, ground transportation considerations, as well as personal safety considerations and tips.

This session is eligible for CAM application and recertification credit.

This session is eligible for training acknowledgment as part of the Conference Training Initiative.

4 p.m. – 8 p.m.

Exhibitor Teardown

Location: SDC2022 Exhibit Hall

5:15 p.m. – 6 p.m

Grand Prize Happy Hour

Location: Ballroom 6A-F

Close out a week with prizes and camaraderie! During the conference exhibit hours, participating exhibitors will collect business cards from attendees and select four – one as the winner and three extra in the event the original winner is not present at the happy hour or has already won another prize.

Winners must be present to win.