Program Schedule – 2023 NBAA Maintenance Conference
All 2023 NBAA Maintenance Conference events will take place at the Connecticut Convention Center, unless otherwise noted.
Monday, May 1 | Tuesday, May 2
Wednesday, May 3 | Thursday, May 4
Monday, May 1, 2023
7:30 a.m. – 8:30 a.m. |
PDP RegistrationLocation: Hartford Marriott Downtown |
8 a.m. – 8:30 a.m. |
Continental BreakfastLocation: Hartford Marriott Downtown |
8:30 a.m. – 5 p.m. |
2023 NBAA PDP Course: Strategic Planning That Really WorksHartford Marriott Downtown Presenters: Bob Mason Originally developed in U.S. Air Force aircraft maintenance units, the Plan to Excel Model™ is the result of more than 30 years of studying planning and creating strategic plans. This course fulfills NBAA PDP Objectives L1 and L2. |
Tuesday, May 2, 2023
7:30 a.m. – 5 p.m. |
RegistrationLocation: Foyer |
8 a.m. – 8:30 a.m. |
BreakfastLocation: Ballroom Foyer |
8:30 a.m. – 9 a.m. |
Welcome From Ed BolenLocation: Ballroom NBAA President & CEO Ed Bolen will provide an update of the association’s work on behalf of the business aviation community. |
9 a.m. – 9:30 a.m. |
Supporting Tomorrow’s TechniciansLocation: Ballroom Join us to learn about NBAA’s AMT aircraft, engine and avionics training awards, and hear who won this year’s scholarships. |
9:30 a.m. – 10:30 a.m. |
Opening Keynote – Andy PapathanassiouLocation: Ballroom In 1992, Andy Papathanassiou became NASCAR’s first ever “pit crew coach” and was pivotal to winning teams. Come hear how the teamwork of a NASCAR pit crew can be translated into your organization. |
10:30 a.m. – 11 a.m. |
BreakLocation: Ballroom Foyer |
11 a.m. – 12 p.m. |
Getting the Most Out of Your Interiors – From Design to MxLocation: Room 24 Join us for a panel discussion and learn about choosing the proper design, material selection and maintenance of interior products. Eligible for IA renewal credit |
11 a.m. – 12 p.m. |
Hiring the Best Person for the JobLocation: Room 21 You won’t want to miss this honest discussion about hiring. We’ll focus on why hiring strategies exist and how to appropriately address them. All viewpoints will be represented and welcome. This course is eligible for CAM application and recertification credit.
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11 a.m. – 12 p.m. |
Aircraft Maintenance Liability: What Are the Risks and How to Limit Your ExposureLocation: Room 26 Discuss the regulatory and civil liability risks faced by mechanics, maintenance technicians and repair stations. Review options and strategies to limit exposure to those risks. Eligible for IA renewal credit This course is eligible for CAM application and recertification credit.
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11 a.m. – 12 p.m. |
OEM Tech Session: BombardierLocation: Room 11 Join Bombardier for a discussion on airframe health management systems from a world-leading manufacturer of business jets. Eligible for IA renewal credit |
12 p.m. – 1:30 p.m. |
Lunch With ExhibitorsLocation: Exhibit Hall |
12 p.m. – 5 p.m. |
Exhibit Hall OpenLocation: Exhibit Hall |
1:30 p.m. – 2:30 p.m. |
Aviation Campfire Scary Stories – Part 1 of 2Location: Room 26 Join us for part one of a two-part series discussing the human element of industry’s scariest stories, both in and out of the maintenance area. Share your own experiences, or just listen in as we learn from one another. Eligible for IA renewal credit |
1:30 p.m. – 2:30 p.m. |
Team Emotional Intelligence and Safety CultureLocation: Room 24 This session explores the concepts of emotional intelligence and safety culture, highlighting the importance of both for highly effective business aviation teams. To achieve and maintain a positive safety culture, it is imperative for team members to effectively communicate, promote a safe environment for contrary opinions, and resolve issues of conflict quickly and constructively. Hear how emotional intelligence offers enhancing possibilities for safety culture. This course is eligible for CAM application and recertification credit.
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1:30 p.m. – 2:30 p.m. |
Aircraft CybersecurityLocation: Room 21 Looking for cybersecurity information relevant to the business aviation space? In this session, you’ll learn about cybersecurity, including tips and tricks to avoid risk and prevent cyber threats. Eligible for IA renewal credit This course is eligible for CAM application and recertification credit.
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1:30 p.m. – 2:30 p.m. |
OEM Tech Session: GE AviationLocation: Room 11 When was the last time you had a flight diverted due to an unexpected maintenance issue? How many times have you had to troubleshoot a persistant intermittent issue? What if you had access to data in real time to assist in your maintenance operations? GE Aviation will answer these questions; share the current state-of-the-art in health monitoring and analytics; and provide examples of how you can use the data to connect, understand and manage your aircraft. Eligible for IA renewal credit |
2:30 p.m. – 4 p.m. |
Break with ExhibitorsLocation: Exhibit Hall |
4 p.m. – 5 p.m. |
Goodyear Blimp: Maintenance and Operations of Unique AircraftLocation: Ballroom In this session, the team from Goodyear will share a unique perspective on the challenges of maintaining and operating the nation’s most recognizable airships throughout the country. Eligible for IA renewal credit |
5:30 p.m. – 7 p.m. |
YoPro Networking ReceptionLocation: Join NBAA Young Professionals in Business Aviation (YoPro) for a casual meetup at Bears Smokehouse, located within walking distance of the convention center. Swing by for a drink and light appetizers – and make new connections! |
Wednesday, May 3, 2023
7:30 a.m. – 5 p.m. |
RegistrationLocation: Foyer |
8 a.m. – 9 a.m. |
BreakfastLocation: Exhibit Hall & Ballroom Foyer |
8 a.m. – 5 p.m. |
Exhibit Hall OpenLocation: Exhibit Hall |
9 a.m. – 9:20 a.m. |
Welcome & Maintenance Committee Leadership UpdateLocation: Ballroom |
9:20 a.m. – 10:20 a.m. |
Supply Chain IssuesLocation: Ballroom While some supply chain challenges have improved, operators are still dealing with plenty of delays. Hear a panel discussion about the ongoing challenges and measures taken to continue operations. Eligible for IA renewal credit This course is eligible for CAM application and recertification credit.
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10 a.m. – 2 p.m. |
Business Aviation Maintenance CompetitionLocation: Booth 843 Watch students from local AMT Part 147 schools compete in various aircraft maintenance skill challenges, including cable rigging, wiring harness troubleshooting, safety wiring and virtual reality troubleshooting. Events will begin at 10:30 a.m. and take place every 30 minutes. Prizes will be awarded to students based on time and accuracy. |
10:20 a.m. – 11 a.m. |
Break with ExhibitorsLocation: Exhibit Hall |
11 a.m. – 12 p.m. |
Advanced Video Borescope Capabilities: Automated 3D Measurements, Defect Recognition & Remote UV FPILocation: Room 24 Get an overview of the embedded analytics capabilities of the Waygate Technologies MViQ video borescope, which offers advanced image processing, assisted defect recognition (ADR), visual-based blade counting, fully automated measurement features and remote UV fluorescent penetrant inspection (FPI). Eligible for IA renewal credit |
11 a.m. – 12 p.m. |
Enhancing Safety Isn’t Just for AircrewsLocation: Room 26 Too often, safety management systems (SMS) focus heavily on aircrew activities while maintenance and ground handling activities are treated as an appendix. With more regulators requiring 145 operators to have an SMS – and other FAR types seeing the writing on the wall – it’s time to take a proactive position on understanding how SMS is a powerful tool to help operations improve and foster a stronger culture. Eligible for IA renewal credit This course is eligible for CAM application and recertification credit.
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11 a.m. – 12 p.m. |
How to Leverage Your Technical Expertise and Lead a Flight DepartmentLocation: Room 21 As the maintenance function has evolved and the responsibilities and scope expanded, today’s technicians and DOMs have brought visibility to an extremely valuable and extensive talent pool. Today those with a maintenance background see themselves promoted and recruited to be the leaders of flight departments and operations. Our panel will be discussing potential career progression and will introduce you to those who have forged this pathway and are thriving in these leadership roles. This course is eligible for CAM application and recertification credit.
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11 a.m. – 12 p.m. |
OEM Tech Session: Collins AerospaceLocation: Room 11 Many in the business aviation industry have turned to Collins Aerospace to enhance their flight safety, aircraft efficiency and passenger comfort. Attend this session to learn the latest about new technologies at Collins Aerospace. Eligible for IA renewal credit |
12 p.m. – 1:30 p.m. |
Lunch With ExhibitorsLocation: Exhibit Hall |
1:30 p.m. – 2:30 p.m. |
Safe and Compliant Shipping and Handling of Dangerous Goods & Hazardous MaterialsLocation: Room 26 This session will provide an overview of the shipping and handling procedures for dangerous goods. Participants will learn about the regulations and guidelines set forth by the FAA, DOT, OSHA and EPA for the safe and secure transportation of hazardous materials. Eligible for IA renewal credit This course is eligible for CAM application and recertification credit.
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1:30 p.m. – 2:30 p.m. |
When Pay Raises Are Not Enough: Attracting and Retaining Employees in Today’s MarketLocation: Room 24 The aviation industry continues to grapple with a labor shortage as well as high turnover. Learn about the new realities of the current environment and explore what you can do to attract and hire talented and skilled team members. |
1:30 p.m. – 2:30 p.m. |
YoPro Panel: A Tactical Discussion on Advancing Your Career in Aircraft MaintenanceLocation: Room 21 Mid- and entry-level maintainers have to set themselves apart to succeed quickly. Attend this session to be seen as more than just a “good wrench.” Learn what it takes to transition effectively from the shop floor to the leadership offices. Review the ins and outs of cultivating leaders at all levels of your maintenance team. This course is eligible for CAM application and recertification credit.
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1:30 p.m. – 2:30 p.m. |
OEM Tech Session: Pratt & Whitney CanadaLocation: Room 11 With a product portfolio spanning the entire business aviation market, Pratt & Whitney has an ideal engine model for virtually any application. Attend this session to get the latest updates on the PW300/500 series engines for midsize business jets. Eligible for IA renewal credit |
2:30 p.m. – 3:50 p.m. |
Break with ExhibitorsLocation: Exhibit Hall |
3:50 p.m. – 4:10 p.m. |
Business Aviation Maintenance Competition – Awards CeremonyLocation: Ballroom It’s time to celebrate the student winners who competed in the maintenance competition! Don’t miss your chance to see the new generation of BizAv maintenance professionals. This exciting competition would not be possible without the generous support of key partners, including Flying Classroom Bombardier Academy, Aviation Workforce Solutions, Xennial Digital and Snap-on. |
4:10 p.m. – 5 p.m. |
How “Connected” is Your Aircraft?Location: Ballroom In this session, you will learn how to take advantage of all the latest technology for inflight connectivity. This panel will cover the pros and cons of various systems that are used to keep business moving, from the flightdeck to the back of our aircraft. |
6 p.m. – 9 p.m. |
Roaring Twenties Networking BashLocation: Society Room, 31 Pratt Street Walk in the door and step back in time to the roaring 20s. Join your fellow attendees and exhibitors for an evening of fun, games and networking at the Society Room in the center of downtown Hartford. |
Thursday, May 4, 2023
7:30 a.m. – 4:30 p.m. |
RegistrationLocation: Foyer |
8 a.m. – 8:45 a.m. |
BreakfastLocation: Exhibit Hall & Ballroom Foyer |
8 a.m. – 1:30 p.m. |
Exhibit Hall OpenLocation: Exhibit Hall |
8:45 a.m. – 9:10 a.m. |
Committee Leadership Welcome & Charles Taylor Award PresentationLocation: Ballroom Kick off the final day and honor one of our own with the FAA Charles Taylor Award. |
9:10 a.m. – 10 a.m. |
FAA UpdateLocation: Ballroom Hardie H. DeGuzman, Aviation Safety Director, AFG-1, FAA Office of General Aviation Safety Assurance, will share the latest happenings at the FAA. Eligible for IA renewal credit This course is eligible for CAM application and recertification credit.
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10 a.m. – 11 a.m. |
Break With Exhibitors and Silent Auction ClosingLocation: Exhibit Hall AMT Travel Fund Silent Auction closes at 10:30 a.m. and winners will be announced immediately following. |
11 a.m. – 12 p.m. |
Maintaining Compliance and Airworthiness in a Digital AgeLocation: Room 24 In this session, a panel of industry experts will discuss migration from the physical paper of decades past to a full digital means of record-keeping. Eligible for IA renewal credit This course is eligible for CAM application and recertification credit.
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11 a.m. – 12 p.m. |
Internal and External Sustainability Resources for Maintenance PersonnelLocation: Room 21 As more organizations look to include environmental sustainability in their operations, team members are lacking basic knowledge on solutions in the industry. This panel discussion will focus on providing maintenance personnel with tools and resources from inside and outside their organization to support environmental sustainability efforts. This course is eligible for CAM application and recertification credit.
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11 a.m. – 12 p.m. |
OEM Tech Session: Dassault Falcon JetLocation: Room 11 Fly farther. Achieve more. Attend this session for program updates on Dassault’s popular Falcon series – Falcon 6X, Falcon 10X; Falcon 6X Innovations; New Aircraft Maintenance Manual (FIELD 6) with 3D IPC; and the New E-Data System with encryption. Eligible for IA renewal credit |
11 a.m. – 12 p.m. |
OEM Tech Session: Gogo Business Aviation – The Price of In-flight EntertainmentLocation: Room 26 In-flight entertainment has become a major consideration in the outfitting of cabin internet systems. This training session will discuss the considerations in choosing between an onboard media server such as Gogo’s AVANCE Smart Cabin System or streaming content online. Eligible for IA renewal credit |
12 p.m. – 1:30 p.m. |
Lunch With ExhibitorsLocation: Exhibit Hall |
1:30 p.m. – 2:30 p.m. |
Avionics for the Maintenance TechnicianLocation: Room 24 Join a discussion about some of the basics of avionics, their components and the history of these systems. Eligible for IA renewal credit |
1:30 p.m. – 2:30 p.m. |
Aviation Campfire Scary Stories – Part 2 of 2Location: Room 26 Join us for the final part of a two-part series discussing the human element of industry’s scariest stories. In this session, together, we’ll break down the stories shared in part one and identify the human element. Eligible for IA renewal credit |
1:30 p.m. – 2:30 p.m. |
OEM Tech Session: ViasatLocation: Room 11 Viasat brings high-speed satellite internet to hard-to-reach places. Hear about the future technology they are building and what’s on the horizon for onboard connectivity. Eligible for IA renewal credit |
2:30 p.m. – 3:15 p.m. |
BreakLocation: Ballroom Foyer |
3:15 p.m. – 4:15 p.m. |
Closing Keynote – Scott AugenbaumLocation: Ballroom Are you “cybersafe?” What about your aircraft and crew? Join retired FBI Special Agent Scott Augenbaum as he discusses the ins and outs of cybersecurity. This course is eligible for CAM application and recertification credit.
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4:15 p.m. – 4:30 p.m. |
Conference Wrap-upLocation: Ballroom See you in Portland next year! |
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