Sep. 19, 2024
Engelwood, CO

Hosted by Centennial Airport and Colorado Business Aviation Association, this course brings leadership training into your backyard. Take away the skills to create influence and bring change options into your organization.

This one-day workshop will provide current and aspiring leaders with essential insights and practical skills and tools to enhance and elevate their role as a business aviation leader. Participants will use real case studies and group activities as they explore strategies to communicate better, engage their teams, resolve conflicts, enhance service and navigate the unique complex challenges of our industry.

Topics covered include:

  • Optimal team and workplace culture
  • Leadership Styles
  • Personalities in the workplace
  • Judgment and unconscious bias
  • Customer expectation management
  • Crucial conversations
  • Digital body language
  • Team engagement
  • Leading an overworked workforce
  • Attracting and retaining employees
  • Change management

This course covers NBAA PDP Leadership Objective L3.