About the Presenter: Bob Hobbi
Bob Hobbi is president and CEO of ServiceElements and has over 35 years’ experience in the aerospace and business and general aviation industry. Hobbi held various executive positions at FlightSafety International, until he was recruited by Honeywell to be director of the Aerospace Academy, responsible for training thousands of aviation professionals from all sectors of the industry. Hobbi later joined MedAire in the role of vice president and general manager for all business aviation activities.
He has held executive positions on several boards including the Arizona Business Aviation Association, NBAA’s Business Aviation Management Committee, and 9 years on the Scottsdale Airport Commission.
Additionally, Hobbi is the co-author of Building a Service Culture (Information Age Publishing, 2008). He has published numerous articles on workforce development and is a frequent keynote speaker at business aviation industry events.
In 2003, Hobbi launched ServiceElements International Inc. to develop people and solve challenges in the business and general aviation industry. ServiceElements has grown into an industry icon addressing topics such as service culture, leadership, teamwork, communications, human factors and organizational development.
Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.
International Business Aviation Council Ltd.