March 30, 2018
Las Vegas, NV

Presented by Jodie Brown, Summit Solutions, LLC

Be someone people want to listen to. There is no such thing as no communication. People fill silence with speculation, assumption, and second-guessing. Not only is effective communication essential for completing complex operations and exceptional service, but it’s also the glue that connects the individual pieces together in a high-performance team. The ability to communicate well at all levels is essential to successful leadership.

This course is held in conjunction with NBAA’s 2018 International Operators Conference.

For more information, contact NBAA’s Tyler Austin at or (202) 783-9267.

This course fulfills NBAA PDP Objective L4.