Confidential Support from Peers Who Understand
What are MedAire Wellbeing Services?
MedAire Wellbeing Services, powered by Talk to a Peer, is a comprehensive peer support initiative tailored for aviation professionals’ mental health and wellbeing, setting a new standard for peer support within business aviation.
Unlike an employee assistance program (EAP), MedAire Wellbeing Services provides aviation-specific mental health support from peers who understand the unique pressures of the cockpit and cabin. The service matches you with trained peer support volunteers, made up of current or former aviation personnel, who are trained in empathy, active listening, and resilience-building. Their industry-specific knowledge and experience enable them to relate to the challenges you face in aviation.
Using a secure, confidential platform, MedAire Wellbeing Services offers support worldwide by connecting you with peers of similar backgrounds. These sessions foster camaraderie and involve specialized training, creating a non-judgmental space where you can speak openly without fear.
Why It Works
- Quick Resolution: Nearly 90% of issues are resolved by peer support volunteers who are trained to address challenges efficiently before they escalate.
- Available 24/7 Worldwide: Access support anytime, anywhere through a web-based platform.
- Professional Backup: When needed, direct access to aviation psychologists and addiction psychiatrists ensures comprehensive care.
- Aligns with FAA Recommendations: Supported by the FAA Mental Health & Aviation Medical Clearances Aviation Rulemaking Committee (ARC), bridging the gap between recognizing mental health issues and actively addressing them.
What’s Included
- Web-based platform connecting you with trained peers
- Courses on peer support fundamentals and mental health awareness
- Connection with peer support volunteers
- Electronic certificate acknowledging your commitment
NBAA Member Benefit
NBAA members receive special pricing for an individual MedAire Wellbeing Services annual membership.
How to Get Started
Email talktoapeer@medaire.com with your full contact details and NBAA member number to begin the sign-up process.
International Business Aviation Council Ltd.