International travel often requires navigating a complex mix of visas, passports and supporting documents. NBAA members enjoy discounts on visa, passport and other travel document services through G3 Global Services.
With 30 years of experience in the travel document industry, G3 supports corporate travelers, flight crews and leisure travelers alike. Members receive personalized assistance and secure streamlined technology to manage documents efficiently. Services include aviation and crew visas, business and tourist visas, work visas, resident permits, passports, document legalizations, translations, police reports, birth certificates, FBI background checks and notary services.
Whether coordinating corporate travel, managing crew documentation or planning personal trips, NBAA members can rely on G3 to handle the administrative details accurately and securely. By centralizing these services, the program helps members save time, reduce stress and ensure all documentation is properly prepared for international travel.
Member Benefits
Build a Strong Customer Service Foundation in Business Aviation
Exceptional customer service is a cornerstone of any successful business. NBAA’s Business Aviation Customer Service Certificate Program, developed in partnership with ServiceElements International, offers participants foundational to intermediate training in the key elements of outstanding service.
Through self-paced modules, professionals explore topics such as client communication, problem-solving and passenger experience management. Participants who successfully complete the program and pass the final assessment earn the Business Aviation Customer Service Certificate, demonstrating their commitment to enhancing the travel experience and supporting high service standards across the business aviation industry.
Learn more at nbaa.org/custserv.
Stay Ahead of the 2026 Shipping Rate Hikes With PartnerShip
FedEx and UPS are raising their shipping rates by an average of 5.9% in the new year. With surcharges increasing as well, you will likely see your total costs increase by closer to 10%. Now is a great time to take advantage of the exclusive FedEx discounts offered through NBAA. NBAA members can save 45% on expedited shipments and 25% on standard shipments by enrolling in this free benefit program. Our FedEx Advantage Program provider, PartnerShip, has put together a helpful report so you can see exactly what to expect and how to manage these price hikes. Both resources are a great way to stay ahead of rising costs and keep your shipping budget for 2026 in check.
Review the complete report from our trusted benefit provider PartnerShip at nbaa.org/shipping.
Professional Development
Grow Your Leadership Skills With NBAA’s PDP Courses
NBAA will offer a variety of Professional Development Program (PDP) courses in conjunction with the 2026 NBAA Leadership Conference, 2026 International Operators Conference, 2026 NBAA Schedulers & Dispatchers Conference and 2026 Maintenance Conference.
Additionally, the association will co-host a PDP course with the Minnesota Business Aviation Association and Signature Flight Support on Jan. 23 at Signature’s Minneapolis–Saint Paul International Airport (MSP) location.
Dynamics of Empowered Leadership will be led by Scott D. Arnold, founder of Sājet Solutions, and will train attendees to lead from any seat in a workplace that is adapting to changing times. The course will cover the influence of behavioral and communication styles on a team’s interactions, and attendees will learn a variety of methods to motivate and mentor.
“NBAA PDP courses are about investing in yourself, building leadership skills and shaping the future of business aviation with knowledge, confidence and professionalism,” said NBAA Director, Educational Development and Engagement Molly Hitch. “We encourage all NBAA members to take a PDP course to strengthen your skills and elevate your career.”
Learn more about all of NBAA’s upcoming PDP courses:
- Feb. 2: Future-Ready Leadership
- Feb. 5: Understanding Culture, Total Rewards and Compensation
- March 4: Aviation Security and Awareness Training
- March 22-23: Essentials in Scheduling and Dispatch for Business Aviation
- March 23: Leadership for Aviation Professionals
- May 4: Adaptive Leadership: Navigating Change With Agility
New Certified Aviation Managers
More than 1,000 business aviation professionals from all segments of the industry have earned the Certified Aviation Manager (CAM) credential. The CAMs listed below are among the latest to join this elite group.
- Knute Adcock, CAM
Aviation Dept. Mgr./ Lead Pilot
Standard Corporate Services - Maria Burns, CAM
Regional Chief Pilot
Executive Jet Management - Kelly Colgan, CAM
President
Colgan Air Services - Matthew Dietz, CAM
Captain / Safety Manager
Sony Corporate Services Inc. - Jeffrey Dunn, CAM
Flight Test Technical Adviser/Instructor - Jeffrey Kerans, CAM
- Richard Lytle, CAM
Chief of Maintenance
Mente LLC - David Melk, CAM
Chief Inspector
The Procter & Gamble Co. - Matthew Osterhaus, CAM
Captain
A.Y. McDonald Industries - Michael Pierce, CAM
Chief Pilot
Indianapolis Colts - Christopher Polek, CAM
- Sean Walters, CAM
VP of Crew Operations and Experience
Corporate Wings
Events Calendar
February
Feb. 2-4
2026 NBAA Leadership Conference | San Antonio
Feb. 25
NBAA Miami-Opa locka Regional Forum | Opa-locka, FL
March
March 1-3
2026 NBAA International Operators Conference | San Diego
March 24-26
NBAA Schedulers & Dispatchers Conference (SDC) | Cleveland
May
May 5-7
NBAA Maintenance Conference | New Orleans
May 20
NBAA White Plains Regional Forum | White Plains, NY
October
Oct. 18-19
NBAA Tax, Regulatory & Risk Management Conference | Las Vegas
Oct. 20-22
NBAA Business Aviation Convention & Exhibition (NBAA-BACE) | Las Vegas
International Business Aviation Council Ltd.