Aug. 24, 2020
While it has been studied for decades, emotional intelligence (EQ) is a relatively new concept for business aviation. Developing a high EQ involves managing our emotions, being open to new ideas and continually seeking improvement, which are also traits that play an important role in the ability to develop an effective safety culture within a flight operation. “I firmly believe that you will never get to the level of safety culture that you want if you don’t have emotionally intelligent leaders,” noted Jim Spigener, chief client officer at Dekra.
In today’s episode of NBAA’s Flight Plan, host Rob Finfrock speaks with:
- Sonnie Bates, CEO of industry safety and security risk-management firm Wyvern Ltd.
- Jim Spigener, chief client officer at global safety consultant firm Dekra
This episode of NBAA Flight Plan is sponsored by Whiting Aviation Park, ready to grow your business in Santa Rosa County, FL.