Created in 2008, the NBAA Schedulers & Dispatchers Outstanding Achievement & Leadership Award (OLA) recognizes individuals who have shared their expertise, provided extraordinary service and otherwise have truly “led up” in their roles throughout business aviation. Three of these award winners explain how they have applied lessons learned during their careers. “We all strive to lift each other up and help each other to make each other’s lives easier,” said Amy Thornton, flight operations manager for Lowes Aviation, who won the OLA award in 2017. “The more we listen to each other, it makes our job more fulfilling.”
In this episode of NBAA’s “Flight Plan,” host Rob Finfrock speaks with:
Kelly Rittenhouse, CAM, director of aviation for Hangar Aviation Management and the 2019 recipient of the OLA award
Lisa Swartzwelder, the 2018 OLA honoree and director of shuttle operations and flight administration for L Brands
Amy Thornton, flight operations manager for Lowes Aviation and the 2017 OLA recipient
Throughout February, NBAA has marked Black History Month by recognizing the significant aviation contributions of African Americans and emphasizing the importance of ensuring our industry is open and welcoming to people from all backgrounds.
The FAA has been working with NBAA and others to address privacy concerns with the Privacy ICAO Address program (PIA), which recently was expanded beyond the contiguous U.S. to include overwater routes.
Flight data monitoring and data sharing are important tools to help identify potential safety risks before they become serious issues. That said, many operators are uncertain about how they work, what equipment is needed and what this information can offer their operations. NBAA has developed a new, comprehensive resource to answer those and other questions.