Podcast: Speaking With Your Aircraft Principal and Managing Expectations

April 12, 2021

Managing a small flight operation usually also means serving as the main point of contact with your principal or senior management. Effectively communicating the needs of the aviation operation to upper level personnel can be challenging. “Make sure you relay the topics for discussion and get to the point,” recommends Citation XLS+ Captain Max Palmer. “Don’t be afraid to just lay it out there, tell the truth and be ready for whatever questions might come your way.”

In this episode of NBAA’s “Flight Plan,” host Rob Finfrock speaks with:

  • Bob Hobbi, president and facilitator at Service Elements
  • Jim Lara, principal of Gray Stone Advisors
  • Dylan Miller, aviation manager and Challenger 604 captain
  • Max Palmer, Citation XLS+ captain
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