Jan. 10, 2022
Business aviation companies are increasingly recognizing the value of employees who serve as caregivers outside the office. These workers provide many important skills to their employers, including adeptness at problem solving, adapting to unexpected situations and managing crises. “Especially in an industry that’s heavily customer-centric, we need people who are team-oriented and innovative problem-solvers,” says pilot Reid Columbia. “Those are things we do as caregivers.”
In this episode of NBAA’s “Flight Plan,” host Rob Finfrock speaks with:
- Catrina Capistrant, assistant chief pilot for a Fortune 200 company
- Reid Columbia, chief pilot for a Fortune 250 flight operation
- Jessica Webster, founder and president, Hera Aviation Group
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International Business Aviation Council Ltd.