Tips to Explain a ‘No-Go’ Decision

March 9, 2020

Bad weather, mechanical issues or other circumstances beyond a pilot’s control may cause the cancellation or postponement of a trip, which can understandably upset passengers. But, there are ways to have these sometimes difficult conversations without being confrontational. “It’s inevitable in the business that we do that not everything will occur exactly according to plan in all instances, and coming up with options is extremely important,” said Mike Whannell, CAM, chief pilot for Jack Henry & Associates.

In this episode of NBAA Flight Plan, host Rob Finfrock speaks with:

  • Mike Whannell, CAM, chief pilot, Jack Henry & Associates
  • Brad Lindow, CAM, captain of Part 91 operator, member of NBAA Small Flight Dept. Subcommittee
  • Eric Canup, director of flight operations for Southeastern-based company

Podcast Episode

Sept/Oct 2020

Handle With Care

Operators that use the International Standard International Standard for Business Aircraft Handling have a systematic way to help avoid aircraft damage on the ground.
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September 3, 2020

Industry Webinar Highlights Vital Role of Flight Data Monitoring in Improving Safety

NBAA Safety Committee Chairman Tom Huff headlined a Sept. 2, 2020, web discussion hosted by Wyvern Ltd. about flight data monitoring systems increasingly utilized by both OEMs and business aviation flight departments.
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August 31, 2020

Podcast: Real-World Perspectives on Sustainable Aviation Fuel

Our industry continues to seek ways to improve upon its already noteworthy record of environmental responsibility, and chief among those efforts is promoting the use of sustainable aviation fuels (SAF) that burn cleaner than straight Jet A.
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August 24, 2020

Podcast: Emotional Intelligence Can Enhance Aviation Safety

Leaders need to have the five elements of "emotional intelligence" – self-awareness, self-regulation, motivation, empathy and social skills -- to develop the best possible safety culture.
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