NBAA has identified professionalism as the cornerstone focus area of any successful flight operation in which professional behaviors rule and safe actions become a byproduct.

Professionalism is about identity as well as action. Improved professionalism can:

  • Have an immediate and positive impact on aviation safety.
  • Elevate business aviation’s reputation in the eyes of the public, regulators and customers.
  • Shift the industry’s focus beyond surviving to leading and thriving.

NBAA is dedicated to promoting professionalism and providing useful tools and resources to support professional behavior throughout business aviation. Review the resources below to help set you on the path to professionalism, and share your feedback using the forms provided or by emailing the Safety Committee at professionalism@nbaa.org.

What Defines Professionalism?

Professionalism in aviation is the pursuit of excellence through discipline, ethical behavior, and continuous improvement.

NBAA has developed an acronym to help remember the attributes that define professional behavior:

PREPARED
Preparation happens before you arrive at the airport.

RESPECTFUL
Show respect for anyone with whom you interact.

ETHICAL
Be fair and honest. Abide by the regulations.

FOLLOWS POLICIES AND PROCEDURES
Having and following SOPs drastically reduces the odds of an incident or accident.

LEADS BY EXAMPLE
Be the person you want others to emulate.

INTEGRITY
Do the right thing, even when nobody is looking.

GENUINE
Be authentic in your quest for continuous improvement.

HUMBLE
Have the humility to realize you’re capable of making mistakes...

TRANSPARENT
...and then own those mistakes as a learning opportunity for yourself and others.

Though professionalism may resist a singular universal definition, there is no denying that its collective qualities are precious and vital to a safe and thriving future for business aviation.

These opening words form initial waypoints for advancing business aviation professionalism. More are needed, and the NBAA invites business aviation professionals to actively join the quest. Please explore these pages and share your feedback with NBAA at professionalism@nbaa.org.