The Business Aviation Customer Service Certificate Program is designed to allow participants to complete the program at their own pace. Each learning module ranges in time from 30 minutes to 1 hour, for a total of 8 hours of content.

Registration Fee

NBAA Member $1,100
Non-Member $1,400

Registrants must complete the course within six months of registration.

This certificate program is a customizable learning experience and participants can complete modules at their own pace at any time within their six-month window.

NBAA highly recommends participants only enroll in the course once they have the bandwidth to complete it.

Participants that are unable to complete the program during their six-month subscription will have the option to extend their access for another six months. That option will be available to participants for $275 for members and $350 for non-members.

Team Pricing

Interested in signing up multiple employees or teams?  Reach out to NBAA and we can put together customized pricing based on your needs.  Email us at customer-cert@nbaa.org.