
Business Management Category
Matt Bila
General Manager of Customer and Employee Relations, Avflight Corporation
Matt Bila has always been hooked on aviation. After attending college for aviation management and operations, he eventually became a CSR at Avflight (KYIP), moving quickly through leadership roles. Now, as Avflight’s first GM of customer and employee relations, Bila’s ensuring a positive internal and external customer experience across 24 FBOs – a role that plays to his empathy, passion and care.
“With this position, I have the opportunity to work at an airport around aircraft – something of which my five-year-old self could only dream. The work we accomplish every day is integral to global connectivity; there isn’t any other industry to which I would rather dedicate my life’s work,” said Bila.