This interactive workshop will help aviation maintenance professionals build confidence and examine and sharpen their leadership skills.

Monday, April 29, 2024

8 a.m. – 5 p.m.


  • Icebreakers
  • Change Through the Years

45 minutes

Leadership & You

  • Leadership Experience
  • Leadership Challenges
  • Your Role in Leadership
  • Values-based Leadership

2 hours

Team Same-Pageness and Expectation Management

  • Team and Work Culture
  • Getting the Team on the Same Page
  • Personalities at Work
  • Unconscious Bias
  • Unearthing Expectations
  • Managing Upwards and Sideways
  • Case Studies/Scenarios

3 hours

Effective Communication

  • Workplace Conflict
  • The How To’s of Crucial Conversations
  • Digital Body Language

2 hours

Wrap-up and Close

15 minutes

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.