NBAA Management Guide

The NBAA Management Guide is an industry how to manual for business aviation management. Recognized as one of NBAA’s most popular member benefits, this publication assists flight departments with operational, maintenance, administrative and other considerations.

It should be noted that this is not a complete guide for all functions of the flight department; consequently, it does not cover every possible situation faced by business aviation managers. However, the NBAA Management Guide does attempt to summarize essential information concerning the operation of a flight department.

Much of the information contained in this guide may be used as reference material to educate non-aviation company personnel on accepted practices and norms of the business aviation community. One of the essential functions of flight department personnel is to ensure that all company personnel appreciate and understand the operation, capabilities and value of the flight department.

NBAA periodically issues content updates for this publication, so please store your guide with your operations references, so that you can easily replace pages when future editions are issued. The association welcomes your feedback and questions on this publication. Send your comments to NBAA’s Operations Service
Group at 202-783-9250 or

Explanation of Changes to the 2024 Edition

The 2024-01 edition of the NBAA Guide supersedes all previous editions.

The 2024-01 edition is a complete overhaul of the structure of the guide with updated content supplied by NBAA’s working groups.

The revision focuses on a structure change that aligns with the Certified Aviation Manager (CAM) domains and a foreword signed by the NBAA’s President and CEO.

Note: Margin lines are provided to help readers identify areas with revisions. Sections have been reflowed and renumbered where needed to accommodate the revisions.