NBAA Management Guide

The NBAA Management Guide is an industry how-to manual for business aviation management. Recognized as one of NBAA’s most popular member benefits, this publication assists flight departments with operational, maintenance, administrative and other considerations.

It should be noted that this is not a complete guide for all functions of the flight department; consequently, it does not cover every possible situation faced by business aviation managers. However, the NBAA Management Guide does attempt to summarize essential information concerning the operation of a flight department, including chapters on Administration, Flight Operations, International Operations and Maintenance Operations.

Much of the information contained in this guide may be used as reference material to educate non-aviation company personnel on accepted practices and norms of the business aviation community. One of the essential functions of flight department personnel is to ensure that all company personnel appreciate and understand the operation, capabilities and value of the flight department.

The NBAA Management Guide is an evolving document. In coordination with its standing committees, NBAA periodically issues content revisions for this publication as new information becomes available. The Association welcomes your feedback and questions on this publication. Send all comments to

Latest Version: 2022-01

Released July 2022

Download the NBAA Management Guide, 2022-01 edition (3.3 MB, PDF, Members-only document)

Explanation of Changes to the 2022 Edition

The 2022-01 edition of the NBAA Management Guide supersedes all previous editions. For those maintaining hardcopy binders, retain this sheet behind the “Revision Record” tab in your binder for future reference.

The 2022-01 revision introduces the following change to the content of the NBAA Management Guide:

  • Addition of NBAA’s Diversity, Equity, and Inclusion Appendix H

Note: Margin lines are provided to help readers identify areas with revisions. Sections have been reflowed and renumbered where needed to accommodate the revisions.