The NBAA Management Guide is an industry how-to manual for business aviation management. Recognized as one of NBAA’s most popular member benefits, this publication assists flight departments with operational, maintenance, administrative and other considerations.

It should be noted that this is not a complete guide for all functions of the flight department; consequently, it does not cover every possible situation faced by business aviation managers. However, the NBAA Management Guide does attempt to summarize essential information concerning the operation of a flight department, including chapters on Administration, Flight Operations, International Operations and Maintenance Operations.

Much of the information contained in this guide may be used as reference material to educate non-aviation company personnel on accepted practices and norms of the business aviation community. One of the essential functions of flight department personnel is to ensure that all company personnel appreciate and understand the operation, capabilities and value of the flight department.

The NBAA Management Guide is an evolving document. In coordination with its standing committees, NBAA periodically issues content revisions for this publication as new information becomes available. The Association welcomes your feedback and questions on this publication. Send all comments to

Latest Version: 2019-01 (Released in Winter 2019)

NBAA Management Guide 2019-01

Member operators are encouraged to always familiarize themselves with the latest edition of the NBAA Management Guide. Released in Winter 2019, the latest edition is being provided for viewing in three formats: as a printed three-ring binder, as a PDF download and as web pages.

Download the NBAA Management Guide, 2019-01 edition (4.9 MB, PDF, Members-only document)

For instructions on ordering printed copies and pricing details, see the “Obtaining Copies” sidebar above, or order your copy now.

Explanation of Changes to the 2019 Edition

The 2019-01 edition introduces the following changes to the content of the NBAA Management Guide:

  • New section on on-call programs
  • Expanded section on flight department personnel
  • Addition of NBAA’s statement on Ethical Business Aviation Transactions
  • Revised hours recommendations for pilots
  • Reworked International Operations sections
  • New information about Safety Management System training
  • New section about UAS
  • New section about the 2017 Tax Law
  • New section on leadership
  • New section on managing organizational risks
  • New and enhanced international operation checklists
  • New section about oxygen use by crew members

Note: For any Management Guide edition, margin lines are used to help readers identify areas with revisions, and sections may be restructured and/or renumbered where needed to accommodate revisions.