Review the schedule for the 2020 NBAA Emerging Leaders Conference, taking place Feb. 26-27, 2020 in Orlando, FL. All events, unless otherwise noted, will be held in the Grand Ballroom D at the Rosen Centre Hotel.

Wednesday  |  Thursday |  Friday 

Wednesday, February 26, 2020

2:00 p.m. – 7:00 p.m.

Conference Registration

Location: Registration Counter, Grand Ballroom Foyer, Rosen Centre Hotel

3:20 p.m. – 4:45 p.m.

Humanizing Business with Millennials in the Mix

Speaker: Mark Fernandes

The action will kick off with a special session connecting attendees from both the Emerging Leaders Conference and the 2020 NBAA Leadership Conference! All attendees are invited to this bonus session.

You may recognize Mark Fernandes from previous leadership events and feedback from his previous keynotes shows he is consistently a favorite. Mark will open our conference with relevant new concepts on values-based leadership and the transformation of the world at work. As he states, “Leadership is everyone’s business.” By embracing that as a cultural tenant in your organization/operation, your leadership will help others reach their potential and encourage the inertia needed to keep a good team together.

6:00 p.m. – 8:00 p.m.

Kick-off Reception

Location: Salon 1

Thursday, February 27, 2020

7:00 a.m. – 12:00 p.m.

Conference Registration

Location: Registration Counter, Grand Ballroom Foyer

7:00 a.m. – 7:30 a.m.

Continental Breakfast

Location: Grand Ballroom Foyer

7:30 a.m. – 7:45 a.m.

Welcome Address

Presenter: Ed Bolen, NBAA

7:45 a.m. – 9:30 a.m.

The Polished Professional

Moderator: Connie Ghuman, Communication Skills Advisor

Refine your self-presentation during this upbeat executive coaching workshop, where you’ll learn success tips straight from a veteran aviation executive. Does your speaking style distract from your message, or body language diminish your credibility? What is the proper etiquette for interacting with someone who was a peer yesterday and a subordinate today? No matter where you are in your career, you’ll leave with a heightened awareness of the messages you’re sending out – messages that can make all the difference at the highest levels of business.

9:30 a.m. – 10:00 a.m.

Morning Beverage Break

Location: Grand Ballroom Foyer

Morning refreshments, including coffee and tea, are included in the conference registration fee.

10:00 a.m. – 11:00 a.m.

All’s Fair in Love and Business – Or Is It?

Moderator: Josh Mesinger, Mesinger Jet Sales
Presenters: Matthew Olafsen, Johnsonville; Elaine Karabatsos, Encompass Health; Sydney L. Macca, Esq., Lapayowker Jet Counsel, P.A.

In a fast-paced industry where there’s always pressure to sign that next client or improve your margins, even the best-intentioned people can lose track of the line between healthy competition and unethical behavior. How does one remain vigilant while not losing ground? In this interactive session, industry veterans will walk through a number of tricky real-life scenarios to demonstrate how the most successful individuals maintain their ethical compass when navigating murky waters.

11:00 a.m. – 12:00 p.m.

Elevate Your Personal Brand

Moderator: Chris Quiocho, Offland Media
Presenters: Luis Barros, Leviate Air Group; Kate Fraser, Joby Aviation

You don’t need to be an influencer to wield the power of your own brand. From industry involvement to online interactions, there are nearly infinite ways to establish yourself as a powerful, credible force. At this timely session, you’ll hear how some of today’s most prominent young professionals put their name on the map, and explore ways to carve out your own unique identity.

12:00 p.m. – 1:00 p.m.


Location: Grand Ballroom E

Lunch is included in the conference registration fee.

1:00 p.m. – 2:00 p.m.

Keynote: The Third Door: The Wild Quest to Uncover How the World’s Most Successful People Launched Their Careers

Presenter: Alex Banayan

The journey to “success” in a career can take many twists and turns, leaving an individual unsure of which path to follow. The corporate ladder is not as lateral as in the past, and many young professionals find themselves unsure how to map out the perfect route toward achieving their goals. Author and speaker Alex Banayan tracked down some of the most successful people to uncover how they found their path and launched their careers. In his keynote address, Alex will inspire us to take the “Third Door” approach to achieving success by taking the uncharted course. Join us as we take from the lessons of Bill Gates, Maya Angelou, Lady Gaga, Quincy Jones, Mark Zuckerburg and others to crack the code for success.

2:00 p.m. – 2:30 p.m.

Molding the Modern Leader (Part One): What Makes a Great Executive?

Moderator: Erin Croop, Page Field
Presenters: Isabella Johnston, Pivot Business Consulting/Greater Orlando Organizational Development Network; Ann Roberts, ADK Executive Search Company; Darrel Stern, Embraer

When it comes to reaching the top of the business mountain, are certain personality traits and skill sets more desirable than others? This session takes the guesswork out of climbing the corporate ladder. Seasoned recruiters reveal what characteristics companies value most in their executives – the answers may surprise you.

2:30 p.m. – 3:00 p.m.

Afternoon Break

Location: Grand Ballroom Foyer

Afternoon refreshments, including soft drinks and tea, are included in the conference registration fee.

3:00 p.m. – 3:30 p.m.

Molding the Modern Leader (Part Two): Navigating Performance Reviews

Moderator: Annemarie Oxman, NBAA

If the phrase “performance review” makes you cringe, you’re not alone. Even if your position doesn’t require formal employee performance reviews, you need to give your team constructive feedback to help them grow as professionals. We’ll look at how you can turn this “ugly” process into a great opportunity, as well as cover important legal do’s and don’ts to help you and your company avoid potentially costly mistakes.

3:30 p.m. – 4:30 p.m.

Business Aviation Fight Club

This session packs a punch! Watch as young leaders from all corners of the industry take the ring for a series of debates on hot industry topics. From texting in professional relationships to the unwritten rules of sales, you won’t want to miss the sparks fly in this exciting conference finale.

Fight Club Topics Include:

  • Teleworking policies
  • Dressing for success
  • Texting with customers, colleagues or superiors
  • Mixing social media with business
  • Travel policies
  • 4:30 p.m. – 5:00 p.m.

    Closing Remarks

    Friday, February 28, 2020

    8:00 a.m. – 10:00 a.m.

    NBAA YoPro Helpy Hour: Covenant House Orlando

    Location: 5931 E Colonial Drive

    An opportunity to give back to the local Orlando community at the Covenant House, an organization that provides shelter and services to homeless and at-risk youth. Attendees will have the opportunity to share their experience in business aviation, promote career opportunities within the industry through breakout sessions and participate in outdoor games with the Covenant House youth.

    During the Conference


    White Board Mini-Sessions

    Problem: We won’t have enough time to cover all the interesting topics out there. Solution: Whiteboard mini-sessions to the rescue!

    Whether a speaker touched on a topic deserving further exploration or you came to the ELC with a burning question in your brain, write it on one of the community whiteboards and get ready for some quality peer discussion. The YoPro Council will develop a list of suggested whiteboard topics to help these mini sessions get rolling – where it goes from there is up to you!

    Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.