Unmanned aircraft systems (UAS) are increasingly being added to the stable of technology that companies use to better serve their customers. For American Family Insurance, for example, drones are used for assessment, underwriting assistance, for security and more. “It’s amazing the breadth of touchpoints across the company that this technology has,” said Steve Dunai, the company’s UAS program manager. “It could potentially benefit most every facet of the organization.” Learn more in this encore edition of NBAA Flight Plan – which was one of our most popular of 2017.
International Business Aviation Council Ltd.