First IS-BAO Certificate Issued to Entergy Services

Contact: Cassandra Bosco

Washington, DC, April 14, 2003 – Entergy Services, Inc. became the first U.S. flight department to be issued an International Standard for Business Aircraft Operations (IS-BAO) Certificate of Registration. IS-BAO, the first internationally recognized operating standard for the corporate aviation community, is a code of best practices designed to help flight departments worldwide achieve a high level of safety and professionalism.

The IS-BAO Certificate of Registration was presented in late March to Oliver W. Trowbridge, Entergy manager, aviation & travel, by Don Spruston, International Business Aviation Council director general, and Bob Blouin, NBAA senior vice president, operations. To date, more than 140 IS-BAO packages have been sold, and numerous companies are working toward achieving IS-BAO Certificates of Registration.

The next IS-BAO training session will be held on May 10 and 11 in Geneva, Switzerland as part of a two-day Flight Operations Manual Workshop, which will enable participants to develop a flight operations manual using IS-BAO. The Workshop will be held in conjunction with EBACE2003, the only European exhibition of its kind to focus totally on business aviation.

Flight Operations Manual Workshop participants will receive:

NBAA represents the aviation interests of more than 7,300 companies that own or operate general aviation aircraft as an aid to the conduct of their business, or are involved with business aviation. NBAA Member Companies earn annual revenues approaching $5 trillion — a number that is about half the gross domestic product — and employ more than 19 million people worldwide. The NBAA Annual Meeting & Convention is the world’s largest display of civil aviation products and services.

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