Review the schedule for the 2020 NBAA International Operators Conference, held March 16–19, 2020 in Charlotte, North Carolina. All events, unless otherwise noted, will take place in the Grand Ballroom at the Westin Charlotte.

Monday | Tuesday | Wednesday | Thursday | Friday

Monday, March 16, 2020

7:00 a.m. – 5:00 p.m.

Registration

Location: Promenade (Grand Ballroom Pre-Function)

7:00 a.m. – 8:00 a.m.

Continental Breakfast

Location: Promenade (Grand Ballroom Pre-Function)

Breakfast is included in the conference registration fee.

8:00 a.m. – 8:30 a.m.

Conference Welcome and Overview

Presenters: Scott Harrold, Sky Aviation; Kurt Stehling, UT Flight

8:30 a.m. – 9:00 a.m.

Opening Keynote Presentation

9:00 a.m. – 9:15 a.m.

Daily Weather Briefing

Presenter: Mike Wittman, EVO Jet Services

Your morning briefing will include a presentation on helpful meteorology models you can use for planning future flights. The resource of NOAA atmospheric models breaks worldwide weather up into specific geographical regions. These models are incredibly accurate and they depict precipitation, temperature, and winds aloft. From the surface to the top of Earths atmosphere, we will learn to enhance our safety and efficiency with just a few mouse clicks.

9:15 a.m. – 10:15 a.m.

Flight Planning Best Practices

10:15 a.m. – 10:45 a.m.

Morning Refreshment Break

Location: Promenade (Grand Ballroom Pre-Function)

Morning refreshments, including coffee and tea, are included in the conference registration fee.

10:45 a.m. – 12:00 p.m.

Regional Review: Europe

Moderator: Phil Linebaugh, ITPS
Presenters: Jonathan Byrne, Irish Aviation Authority; Aaron Misko: Shockwave Aviation; Rui Costa: EuroJet Services; Curt Kurshildgen: International Trip Planning Services

Europe remains one of the most important business aviation destinations. This session will review the ETS and CORSIA emissions programs, operations in Eastern and Western Europe and a broad review of European regulatory issues.

12:00 p.m. – 1:00 p.m.

Lunch

Location: Providence Ballroom

Lunch is included in the conference registration fee.

1:00 p.m. – 2:15 p.m.

Regional Review: Caribbean, Mexico and Cuba

Moderator: Alberto Rosales, Universal Weather & Aviation
Presenters: Capt. Billy Witcher, 245 Pilot Services Company; Juan Muniz, Universal Weather & Aviation, Inc.; Keith Foreman, Universal Weather & Aviation, Inc.

During this session, subject matter experts and experienced operators will deliver the latest updates for the region. Our experts will share experiences while traveling through the Region, covering Airspace/FIR considerations, weather considerations, LOA’s and US Restrictions/Sanctions with emphasis on Cuba and Venezuela.

2:15 p.m. – 3:15 p.m.

NOTAMS and Aeronautical Information Reform

Moderator: Heidi Williams, NBAA
Presenter: Abigail Smith, FAA

The industry and the Federal Aviation Administration have been working collaboratively through the Aeronautical Information System Reform Coalition for the past year to modernize NOTAMs, digitize information and align with ICAO practices that allow operators to more safely and effectively navigate the globe while ensuring access to the most up to date and timely flight information. Join members of the Coalition to learn the latest on what changes you can expect during 2020 and beyond to make both domestic and global operations more seamless.

3:15 p.m. – 3:45 p.m.

Afternoon Refreshment Break

Location: Promenade (Grand Ballroom Pre-Function)

Afternoon refreshments, including soft drinks, coffee and tea, are included in the conference registration fee.

3:45 p.m. – 5:00 p.m.

Regional Review: South America and Brazil

Moderator: Rick Ballew, Collins Aerospace
Presenters: Gary Dietz, AT&T Services, Inc; Tom Nelson, J P Morgan Chase

This session will cover airspace considerations and operational highlights for some key destinations in South America. Subject matter experts and experienced operators will cover the most important topics to help you safely operate within this large and culturally diverse continent. The panel will also take an in depth look at the more common destinations throughout the region.

6:00 p.m. – 7:30 p.m.

Chairman’s Reception

Location: Uptown Ballroom

Join fellow attendees and presenters for hors d’oeuvres and a drink to share international experiences and expertise and expand your professional network.


Tuesday, March 17, 2020

7:30 a.m. – 5:00 p.m.

Registration

Location: Promenade (Grand Ballroom Pre-Function)

7:30 a.m. – 8:00 a.m.

Continental Breakfast

Location: Promenade (Grand Ballroom Pre-Function)

Breakfast is included in the conference registration fee.

8:00 a.m. – 8:15 a.m.

Daily Announcements

Presenter: Scott Harrold, Sky Aviation

8:15 a.m. – 8:30 a.m.

Daily Weather Briefing

Moderator: Mike Wittman, EVO Jet Service.
Presenter: Mark Christensen, Universal Weather and Aviation, Inc.
Every region of the world is unique and Asia, India and the Middle East are no different. We’ll review the Summer risks of typhoons, turbulence and thunderstorms along with winter IFR and poor visibility conditions. In addition, a review of several resources to help operators manage these potential weather hazards.

8:30 a.m. – 9:30 a.m.

Avionics Update

Moderator: Carey Miller, Honeywell Aerospace
Presenters: BJ Ferro, Bombardier; Mitch Launius, 30 West IP; Nate Kowash, Collins Aerospace

With advanced avionics technologies providing international operators with tangible benefits for enroute and terminal operations, it’s more important than ever to understand operational aspects of enhanced flight vision systems and data link technologies when flying abroad. This session will provide an understanding of upcoming technologies, mandates, Data Link Issues, Data Comm, and benefits of enhanced flight vision systems.

9:30 a.m. – 10:30 a.m.

Castaway: Blue Water Ditching: Training For The Unthinkable Disaster

Moderator: Paul Scurio, Netflix Aviation
Presenter: Dave Montgomery, Netjets

10:30 a.m. – 11:00 a.m.

Morning Refreshment Break

Location: Promenade (Grand Ballroom Pre-Function)

Morning refreshments, including coffee and tea, are included in the conference registration fee.

11:00 a.m. – 12:00 p.m.

Regulatory Session

12:00 p.m. – 1:00 p.m.

Lunch

Location: Providence Ballroom

Lunch is included in the conference registration fee.

1:00 p.m. – 2:15 p.m.

Regional Review: China, Russia and The Stans

Moderator: Rich Nath, World Fuel Services
Presenters: Nat Iyengar, Jet Aviation Business Jets – Hong Kong; Derek Bloom, Marks & Sokolov, LLC; Richard Weiss, World Fuel Services; Alex Zhang, World Fuel Services

The combined landmass and airspace of China, Russia, and the Stans is approximately one quarter of the Earth. With this large footprint, this region of the world is extremely important to international operations. The session will cover the latest hot topics, the “Gotchas” that can be encountered while flying over or to these countries, and the region’s weather.

2:15 p.m. – 3:30 p.m.

Regional Review: India and The Middle East

Moderator: Ivette Pla, JetEx

3:30 p.m. – 4:00 p.m.

Afternoon Refreshment Break

Location: Promenade (Grand Ballroom Pre-Function)

Afternoon refreshments, including soft drinks, coffee and tea, are included in the conference registration fee.

4:00 p.m. – 5:00 p.m.

Do It Yourself International Trip Planning Uzilizing Today’s Technology

Moderator: Craig Hanlon, Corteva
Presenters: Erica Kinghorn, Bloomberg LP; Sumant Salway, Trans-Tech Services, LLC

Today’s advanced technology makes it possible for the international operator to setup their own ground handling arrangements, international flight plans, and weather support. This session will discuss the pro’s and cons, best practices, and techniques of doing it yourself (DIY). Session speakers will include a flight department manager and pilot, scheduler dispatcher, and technology provider. If you’re contemplating doing it yourself be sure not to miss this session.


Wednesday, March 18, 2020

7:30 a.m. – 5:00 p.m.

Registration

Location: Promenade (Grand Ballroom Pre-Function)

7:30 a.m. – 8:00 a.m.

Continental Breakfast

Location: Promenade (Grand Ballroom Pre-Function)

Breakfast is included in the conference registration fee.

8:00 a.m. – 8:15 a.m.

Daily Announcements

Presenter: Scott Harrold, Sky Aviation

8:15 a.m. – 8:30 a.m.

Daily Weather Briefing

Moderator: Mike Wittman, EVO Jet Service
Presenters: Mike Wittman, EVO Jet Service; Bradley Crosier, FlightSafety International

8:30 a.m. – 10:00 a.m.

U.S. and Canadian Customs Updates

Presenters: Laura Everington, Universal Weather & Aviation; Eric Rodriguez, U.S. Customs and Border Protection

10:00 a.m. – 10:30 a.m.

Morning Refreshment Break

Location: Promenade (Grand Ballroom Pre-Function)

Morning refreshments, including coffee and tea, are included in the conference registration fee.

10:30 a.m. – 11:45 a.m.

Regional Review: Africa

Moderator: Nancy Pierce, Jeppesen
Presenters: Brent Schmenk, Cook Canyon Ranch Aviation; Susan Mashibe, VIA Aviation Ltd

This panel-style session will have both pilot and local experts covering the operational and handling aspects of operating within Africa. There will be specific focus on security and fatigue, as well as notable operational updates, best practices and tips for successfully navigating this
vast region.

11:45 a.m. – 12:00 p.m.

IOC Scholarship and Awards Presentation

Presenter: Scott Harrold, Signature Flight Support

12:00 p.m. – 1:15 p.m.

Lunch

Location: Providence Ballroom

Lunch is included in the conference registration fee.

1:15 p.m. – 2:30 p.m.

Regional Review: Asia & The Pacific

Moderator: Henry “Duke” LeDuc, UA
Presenters: Zach O’Malley, UAS; Pat Dunn, Intl Pilot; Julie Ambrose, The ASA Group

This session with both pilot and local experts will cover the challenges of operating to one of the most diverse and dynamic operating environments in the world. Operational updates, common and uncommon gotchas, best practices and tips will be highlighted.

2:30 p.m. – 3:30 p.m.

International Stay Out of Jeopardy

Presenter: Shawn Scott, Scott International Procedures

An engaging and informative session pitting four contestants against each other in a Jeopardy-style format of answers with questions; all concerning international flight operations and procedures.

3:30 p.m. – 4:00 p.m.

Afternoon Refreshment Break

Location: Promenade (Grand Ballroom Pre-Function)

Afternoon refreshments, including soft drinks, coffee and tea, are included in the conference registration fee.

4:00 p.m. – 5:00 p.m.

Security

Presenters: Matt Burdette, UHC Global Risk; Josh Wheeler, Satcom Direct

In this years’ panel, Josh and Matt will address security issues in the physical and cyber space arenas that affect the overall risk for international operators. Both new and consistent threats will be identified and explained using current real world examples how these threats, left unmitigated, expose crew members and passengers to potentially higher risk in the short and long terms. In the physical security arena, Matt will look at both new and changing issues across the main global regions and in the cyber arena, Josh will highlight common threats across the globe supported with real-world examples of potential exposure that can happen either with the crew or the passengers or their supporting organizations and acquaintances.

6:00 p.m. – 8:30 p.m.

Evening Reception

Location: NASCAR Hall of Fame, 400 E. M.L.K. Jr. Blvd

Start your engines and join fellow attendees for a night of racing fun at the NASCAR Hall of Fame. There is no better place to make connections with other IOC attendees than at this Charlotte must-see spot.


Thursday, March 19, 2020

7:30 a.m. – 11:15 a.m.

Registration

Location: Promenade (Grand Ballroom Pre-Function)

7:30 a.m. – 8:00 a.m.

Continental Breakfast

Location: Promenade (Grand Ballroom Pre-Function)

Breakfast is included in the conference registration fee.

8:00 a.m. – 8:15 a.m.

Daily Announcements

Presenter: Scott Harrold, Sky Aviation

8:15 a.m. – 8:30 a.m.

Daily Weather Briefing

Moderator: Mike Wittman, EVO Jet Service
Presenter: Rich Weiss, World Fuel Services

While North America and the North Atlantic are familiar regions for most aviators, we’ll review the unique weather phenomena that crews may encounter. We’ll discuss the summer risks of thunderstorms and hurricanes as well as the winter conditions of icing, turbulence and IFR conditions. In addition, well review sources to assist crews and operators plan their flights accordingly to reduce weather impacts.

8:30 a.m. – 9:30 a.m.

Effective Communication and Mental Wellbeing

Moderator: Karl Kamps, Aircare International; Gerri Kania, MedAire
Presenters: Neal Sikka, M.D., GW Medical Facility Associates; Debra Barker, MBA

Through the use of telemedicine medical advisory services, flight crews now have real-time access to the guidance and advice of advanced medical providers. However, we cannot underestimate the value of the individual physically with the patient. When a medical emergency occurs in flight, the crew becomes an extension of the physician guiding them through lifesaving assessment and treatment of the ill and injured. Dr. Sikka will discuss the importance of the following aspects of telemedicine presentation: When and why to call for assistance. How to assess vital signs and perform basic physical exams; what these assessments mean. And lastly, how to consolidate this information to concisely and appropriately present medically relevant information to the remote provider.

9:30 a.m. – 10:30 a.m.

Attracting and Retaining International Pilots!

Moderator: Debbi Laux, Aviation Personnel International
Presenter: Sheryl Barden, Aviation Personnel International

Attracting and retaining experienced pilots is a key factor to an international operator’s success. What are the differences between flight departments who have high turnover and those who can celebrate career satisfaction amongst crewmembers? How do global operators prevent burnout, create a better work/life balance, attract young talent, increase diversity and retain their most experienced crewmembers? Join a panel of industry professionals, peers and experts for a discussion of best practice options, compensation offerings, interview techniques and creative incentives that have contributed to supporting business aviators who travel internationally.

10:30 a.m. – 11:00 a.m.

Morning Refreshment Break

Location: Promenade (Grand Ballroom Pre-Function)

Morning refreshments, including coffee and tea, are included in the conference registration fee.

11:00 a.m. – 12:15 p.m.

Regional Review: North America and North Atlantic

Moderator: David Kang, AvPlan
Speakers: Anthony Norejko, CBAA; Shawn Scott, Scott IPC

Canada is often overlooked in its operational and regulatory complexity. While similar with American style FBOs and English as a common language, their regulatory paradigm and implementation differs greatly. We will delve into the basics and some easily confused nuances of this operating environment that is evolving toward a more European paradigm each day. Additionally, many view Canada is as a gateway to the NAT and the rules of both regions are interconnected in many ways. We have reached 2020 when many regulatory milestones have been reached. Thus we will discuss where we stand today and what is to come in the continuing development of one of the most complex airspaces in the world.

12:15 p.m. – 1:00 p.m.

Lunch

Location: Providence Ballroom

A boxed lunch is included in the registration fee.

1:00 p.m. – 2:30 p.m.

Ask the Experts

Moderator: Crystal Kubeczka, FlightSafety International
Presenters: IOC Session Presenters

This final session with speakers from the conference’s previous sessions will provide an opportunity to explore any remaining topics and delve deeper into specific areas of interest. This “don’t-miss” session ensures that this conference has answered all of your international questions.

2:30 p.m.

Conference Wrap Up

Friday, March 20, 2020

7:30 a.m. – 8:00 a.m.

PDP Registration & Continental Breakfast

Location: Uptown Ballroom Pre-Function

8:00 a.m. – 5:00 p.m.

Fundamentals of IS-BAO

Location: Uptown Ballroom

Presenter: Katherine Hilst, IBAC

This workshop will provide attendees with a deeper understanding of the IS-BAO and safety management systems (SMS). The information provided in this workshop will enable attendees to confidently start the IS-BAO implementation process or prepare for a registration audit. For those that have already implemented the IS-BAO, this workshop will reinforce the current understanding of the IS-BAO and SMS while providing information on key changes to the standard.

This course fulfills NBAA PDP Objective Business Management Ops4.

Registration fee: Member: $685; Non-Member: $840

This Session is eligible for CAM application and recertification credit.

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