Certification Program Recognizes Crucial Role of Cabin Crew

Jan. 27, 2020

Recently, ASTM International announced a new certification program for business jet cabin crews, which will require candidates to demonstrate knowledge of and skills in aircraft safety procedures and cabin-service safety as well as professionalism and discretion. The program aims to ensure the comfort and safety of domestic and international passengers. “This is a way to show perspective employers, chief pilots, anybody’s who’s in the hiring realm [that] recipients of this accreditation have achieved a certain skill set,” said independent contract flight attendant Karen Hall. “It’s another way of benchmarking their expertise.”

In this episode of NBAA Flight Plan, host Rob Finfrock speaks with:

  • Louisa Fisher, past chair of the NBAA Flight Attendants Committee
  • Julie Kozma, lead cabin attendant, Jet Aviation
  • Karen Hall, independent contract flight attendant
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