June 13, 2022
Business aircraft wouldn’t get off the ground were it not for the schedulers and dispatchers who coordinate flights, dispatch aircraft and assist flight crews in handling unexpected challenges during trips. Three recipients of NBAA’s Schedulers & Dispatchers Outstanding Achievement & Leadership Award discuss what traits schedulers need to be leaders. “You need to have an understanding of the people you work with, what they do and what they need,” says 2022 award recipient Francea Bolden. “You also need to have integrity. People have to trust you. And we have to be effective communicators.”
In this episode of NBAA’s “Flight Plan,” host Rob Finfrock speaks with:
- Francea Bolden, aviation schedule and dispatch manager, Enterprise Holdings and 2022 NBAA Schedulers & Dispatchers Outstanding Achievement & Leadership Award recipient
- Kellie Rittenhouse, CAM, director of aviation for Hangar Aviation Management and the 2019 award recipient
- Lisa Swartzwelder, director of shuttle operations and flight administration, L Brands Service Company and the 2018 award recipient
Related Articles
September 9, 2024
Podcast: Leveraging Social Media to Educate Others About Business Aviation
Social media can be a powerful tool for those in business aviation to enlighten and educate others about their experiences.
Listen Now
August 26, 2024
Podcast: Helpful Guidance for Challenging Visual Approaches
Expert pilots share their perspectives about the recent introduction of FMS-Guided Visual Approaches, which can bring added safety and stability when landing at more challenging airfields.
Listen Now
August 12, 2024
Podcast: Moving From the Airlines to BizAv – the Pilot’s Perspective
For airline pilots who may be wondering what it's like to fly with a business aviation operator, we've gathered three experts with helpful guidance on making the transition.
Listen Now
July 29, 2024
Podcast: Test Pilots Share Insights Into Flying eVTOL Air Taxis
Listen in on a conversation between test pilots from three companies currently developing eVTOL air taxis. Find out what it’s like to fly these new aircraft types, compared with traditional airplanes and rotorcraft.
Listen Now
International Business Aviation Council Ltd.