Podcast: Speaking With Your Aircraft Principal and Managing Expectations

April 12, 2021

Managing a small flight operation usually also means serving as the main point of contact with your principal or senior management. Effectively communicating the needs of the aviation operation to upper level personnel can be challenging. “Make sure you relay the topics for discussion and get to the point,” recommends Citation XLS+ Captain Max Palmer. “Don’t be afraid to just lay it out there, tell the truth and be ready for whatever questions might come your way.”

In this episode of NBAA’s “Flight Plan,” host Rob Finfrock speaks with:

  • Bob Hobbi, president and facilitator at Service Elements
  • Jim Lara, principal of Gray Stone Advisors
  • Dylan Miller, aviation manager and Challenger 604 captain
  • Max Palmer, Citation XLS+ captain
Podcast Episode

May 13, 2024

Podcast: Using Standardized Performance Metrics to Enhance the Charter Industry, Part 1

There is a growing trend among charter operators, fractional companies and jet card providers to track and publish key performance indicators, or KPIs, to assist clients in finding the right company for their needs.
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May 6, 2024

Podcast: Revamping One of NBAA’s Most Useful Resources

The NBAA Management Guide is widely regarded as the industry's how-to manual and the latest revision published earlier this year was virtually a complete overhaul that now aligns with NBAA's Certified Aviation Manager program.
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April 29, 2024

Podcast: Proactive Steps to Help Prevent Runway Excursions

Runway excursions are the leading cause of accidents in turbine business aircraft operations. NBAA's Domestic Operations Committee recently updated the association's safety resource, Reducing Runway Excursions in Business Aviation, with additional tips for operators to avoid these events.
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April 15, 2024

Podcast: Recurrent Checkrides Are a Moment to Level-Up, Not Just Level Off

Business aircraft pilots often utilize their annual Part 61.58 recurrent checkride to not only demonstrate their proficiency in required flight maneuvers, but also as an opportunity to train on specific operational scenarios.
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